Billy Carlson

" Current AI insight management tools automate transcript summaries but don’t yet generate reliable insights without expert input. "

" Wireframes don’t add value to the product; the true value is the wireframing process together. "

" It’s really powerful to leave question marks in wireframes to open the conversation with your presentation audience. "

" Anonymity can help reduce bias especially when some voices have more sway in the room. "

" Clarity means the interface behaves in a way that I’m going to expect so it allows me to feel comfortable even when I’m using something new. "