Mike Oren
Head of Design Research, Klaviyo
Mike Oren currently leads Product Research at Klaviyo. He spent about 1.5-2 years running the design team building our AI & Analytics experiences there before returning to research (a function I built here over 4 years ago) because the challenge of the pivot was an exciting one. He do have a technical background with a BA in computer science before getting my PhD in human-computer interaction and sociology, which may put me as a slight outlier in the field. I also teach at Illinois Tech’s Institute of Design (ID).
Rosenverse talks by Mike:
" We want to make sure researchers spend one hour in office hours, not eight to twelve hours a week helping others. "
Improving Democratized Research with CustomGPTs and Gems
February 25, 2026
" New ideas and changes to business trajectories rank pretty far down at only 18% of business leaders seeing it as a value of design. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" If nobody uses this because they don’t trust it, it doesn’t matter how accurate the model is. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" Atomic insights are nuggets that tag what customers actually said, including their sentiments and sometimes swearing. "
Design Research Strategy & Strategic Design Research
February 3, 2022
