Saara Kamppari-Miller

" Crowdsourcing the map meant anyone in our community practice could edit, and it worked beautifully. "

" We use storytelling to turn accessibility from just compliance into a business differentiator that executives care about. "

" Progress over perfection—that’s how accessibility wins get made and sustained. "

" When you use more accessible products internally, you make it easier to hire and retain people with disabilities. "

" The head is where we are logical and rational and ask why do we need to include inclusion in Design Ops. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" One superpower of ops humans is making problems and gaps visible to build awareness and drive change. "

" We needed a framework to know what we don’t know and prioritize secondary inclusive research. "

" Before we started this process, we banned words like designer and prototype. "