Sarah Williams
Principal Designer, Verizon
Sarah Williams is a Principal Designer at Verizon, focused on designing innovative products and services for customers, employees, and society, and helping to elevate the culture of design within the organization through thought leadership. Sarah is passionate about organizing and championing teams around human-centered design practices to build strong relationships and create actionable solutions.
Rosenverse talks by Sarah:
" Meaningful experiences are useful, simple, and reliable; human experiences are personal, caring, and supportive; responsible experiences are honest, ethical, and sustainable. "
Verizon_A Framework for CX Transformation
January 8, 2024
" Experience principles sit at the top and product teams create prescriptive design principles that ladder up to them. "
A Framework for CX Transformation
June 11, 2021