Sylas Souza
Director of Product Design, Merchandising & Design Systems, Target
Rosenverse talks by Sylas:
" Not growing the team was disheartening but led me to create training for partners to start taking a user-centered approach themselves. "
Scaling UX Past the Size of Your Team
January 8, 2024
" We recommend pausing the focus on NPS score to coach behaviors that drive long-term customer relationships. "
Theme 4: Discussion
January 8, 2024