Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

Wednesday, September 18, 2024 • Advancing Research Community

This video is featured in the AI and UX playlist.

Share the love for this talk
AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]
Speakers: Rachael Dietkus, LCSW , Llewyn Paine , Nishanshi Shukla and David Womack
Link:

Summary

AI adoption is rapidly accelerating in the insights space, and researchers are rushing to explore the possibilities and pitfalls it presents. Without a doubt, it will change the nature of our work, but where do we stand now? Our panelists will examine passionate defenses for the value of AI, offer reasoned critiques, discuss practical applications, and discuss how we can collectively move forward in an ethical and human-centered manner. Attend all of our Advancing Research community workshops Each free virtual workshop is made up of panelists who will share short provocations on engaging ideas to discuss as a group, as well as a leader in our field to moderate. If you're looking for discussions that challenge the status quo and can truly advance research, look no further than our workshop series. (P.S. We’ll be drawing most of our Advancing Research 2025 conference speakers from those who present at upcoming workshops—so tune in for a sneak peek of what's to come from #AR2025!) July 24, 4-5pm EDT Watch Video Theme 1: Democratization Working with it, not against August 7, 11am-12pm EDT Watch Video Theme 2: Collaboration Learning from market research, data science, customer experience, and more August 21, 4-5pm EDT Watch Video Theme 3: Communication Innovative techniques for making your voice heard September 4, 11am-12pm EDT Watch Video Theme 4: Methods Expanding the UXR toolkit beyond interviews October 2, 11am-12pm EDT Watch Video Theme 6: Junctures for UXR Possible futures and the critical decisions to move us forward October 16, 4-5pm EDT Watch Video Theme 7: Open Call Propose ideas that don’t match our other workshops’ themes

Key Insights

  • AI is essential for modeling complex natural systems but tends to generalize towards the center, ignoring critical edge cases where innovation happens.

  • Bias in AI is often unintentional but reflects dominant cultural and power structures, disproportionately harming marginalized groups.

  • Addressing bias requires interdisciplinary collaboration and including voices from impacted communities, especially those historically excluded.

  • There is a scarcity of positive, concrete examples of AI used ethically and effectively, contributing to public fear and skepticism.

  • Ethics and responsibility must be central in AI design, guided by questions about who benefits, who is harmed, and who participates in the process.

  • AI’s promise in scientific research lies in enabling new types of comprehensive analysis and modeling previously impossible for humans alone.

  • Inclusivity efforts in AI can sometimes perpetuate existing power imbalances rather than eliminate them if not critically examined.

  • Bias assessment involves self-reflection on positionality, rigorous questioning, and iterative validation with diverse teams.

  • Human-to-human interaction remains essential to complement AI tools and counterbalance their limitations and biases.

  • Balancing AI’s environmental costs with its potential to solve urgent problems like climate change is a complex but critical discussion.

Notable Quotes

"AI is both absolutely necessary and completely terrifying for science."

"The greatest scientific breakthroughs tend to come from edge cases, which AI tends to ignore."

"AI reflects dominant hegemonic views, creating virtual worlds where counter views do not exist."

"Who was involved in the process? Who benefited? Who was harmed? These are essential questions in AI design."

"Nothing is inherently better because it was produced by human intention or machine learning; interrogate the goal first."

"There is always going to be a power gap in inclusiveness efforts unless we critically question who is missing."

"AI allows us to explore multiple imaginaries and possibilities, expanding how we question and understand the world."

"Bias is constantly evolving; awareness requires trusted human relationships, not just technology validation."

"Sometimes the most ethical and just path for humans is also the most effective for preserving natural systems."

"It's all about balance: being aware of AI’s issues while remaining open to its incredible opportunities."

Ask the Rosenbot
Kevin Bethune
Reimagining Design: Unlocking Strategic Innovation
2022 • Design at Scale 2022
Gold
Tamara Hale
War Stories LIVE! Tamara Hale
2020 • Advancing Research 2020
Gold
Melinda Belcher
Bridging the Gap: Making the Most of the Differences Between Agency and Enterprise
2024 • Enterprise Experience 2020
Gold
Bria Alexander
OKRs—Helpful or Harmful?
2022 • DesignOps Community
Patrick Boehler
The service shift: transforming media organizations to create real value through design
2025 • Advancing Service Design 2025
Gold
Tutti Taygerly
Make Space to Lead
2021 • Design at Scale 2021
Gold
Tristin Oldani
Turning awareness into action with Climate UX
2025 • Climate UX Interest Group
Kim Holt
A Salesforce Panel Discussion on Values-Driven DesignOps
2022 • DesignOps Summit 2022
Gold
Dave Hoffer
UX Job Search AMA #3 with Joanne Weaver and Dave Hoffer
2025 • Rosenfeld Community
Gabriela Barneva
Operationalizing Inclusive Design in Service Design
2025 • Advancing Service Design 2025
Gold
Lona Moore
Scaling Design Beyond Designers
2021 • Design at Scale 2021
Gold
Daniel Gloyd
Designing Warmth
2025 • Rosenfeld Community
Yolanda Rankin
Black Feminist Epistemology as a Critical Framework for Equitable Design
2021 • Advancing Research 2021
Gold
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Joe Meersman
Use AI to Drive Outcomes that Go Beyond the Design Sprint
2024 • DesignOps Summit 2024
Gold
Brendan Jarvis
Framing Tomorrow by Questioning Today
2022 • Design at Scale 2022
Gold

More Videos

Greg Petroff

"There’s a new tech stack for software creation, all about cloud services and subscription-based business models."

Greg Petroff

Software as Material—A Redux

June 6, 2023

Brendan Jarvis

"If only we could just get that seat at the table."

Brendan Jarvis

Framing Tomorrow by Questioning Today

June 8, 2022

Prerna Makanawala

"When things behave the same way, users don’t have to worry about what will happen—that’s the intuitive factor."

Prerna Makanawala

Achieving Balanced Design Consistency

June 9, 2021

Tricia Wang

"AI is super polarizing — on one end, it’s discovering millions of new materials, on the other, it’s corrupting children’s experiences."

Tricia Wang

From Users to Shapers of AI: The Future of Research

March 25, 2024

Cheryl Platz

"The Echo Look failed because it missed key motivators like self-expression and companionship by focusing too much on AI."

Cheryl Platz

Embrace Your Fun Factor: Game Development Best Practices for Product Design

January 9, 2026

Ariel Kennan

"We heard a bit about understanding the power and privilege that we have as designers, how to wield it, but also how to yield it to others."

Ariel Kennan

Theme Two Intro

November 17, 2022

Tricia Wang

"Companies parachuting in to 'study' marginalized groups often do more harm than good when they don't build local capacity."

Tricia Wang

The most popular design thinking strategy is BS

January 27, 2022

Kristin Wisnewski

"This circle represents the size of IBM, 385,000 IBMers. The CIO team is only 3% of that, and our design team is just 1% of the CIO."

Kristin Wisnewski

Measuring What Matters

October 23, 2019

Scott Jensen

"It became less important to keep doing fresh research and more important to grow the collective team knowledge."

Scott Jensen Sarah Delaney Carmen Liu

Short Take #2: UX/Product Lessons from Your Industry Peers

December 6, 2022