Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

Wednesday, September 18, 2024 • Advancing Research Community

This video is featured in the AI and UX playlist.

Share the love for this talk
AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]
Speakers: Rachael Dietkus, LCSW , Llewyn Paine , Nishanshi Shukla and David Womack
Link:

Summary

AI adoption is rapidly accelerating in the insights space, and researchers are rushing to explore the possibilities and pitfalls it presents. Without a doubt, it will change the nature of our work, but where do we stand now? Our panelists will examine passionate defenses for the value of AI, offer reasoned critiques, discuss practical applications, and discuss how we can collectively move forward in an ethical and human-centered manner. Attend all of our Advancing Research community workshops Each free virtual workshop is made up of panelists who will share short provocations on engaging ideas to discuss as a group, as well as a leader in our field to moderate. If you're looking for discussions that challenge the status quo and can truly advance research, look no further than our workshop series. (P.S. We’ll be drawing most of our Advancing Research 2025 conference speakers from those who present at upcoming workshops—so tune in for a sneak peek of what's to come from #AR2025!) July 24, 4-5pm EDT Watch Video Theme 1: Democratization Working with it, not against August 7, 11am-12pm EDT Watch Video Theme 2: Collaboration Learning from market research, data science, customer experience, and more August 21, 4-5pm EDT Watch Video Theme 3: Communication Innovative techniques for making your voice heard September 4, 11am-12pm EDT Watch Video Theme 4: Methods Expanding the UXR toolkit beyond interviews October 2, 11am-12pm EDT Watch Video Theme 6: Junctures for UXR Possible futures and the critical decisions to move us forward October 16, 4-5pm EDT Watch Video Theme 7: Open Call Propose ideas that don’t match our other workshops’ themes

Key Insights

  • AI is essential for modeling complex natural systems but tends to generalize towards the center, ignoring critical edge cases where innovation happens.

  • Bias in AI is often unintentional but reflects dominant cultural and power structures, disproportionately harming marginalized groups.

  • Addressing bias requires interdisciplinary collaboration and including voices from impacted communities, especially those historically excluded.

  • There is a scarcity of positive, concrete examples of AI used ethically and effectively, contributing to public fear and skepticism.

  • Ethics and responsibility must be central in AI design, guided by questions about who benefits, who is harmed, and who participates in the process.

  • AI’s promise in scientific research lies in enabling new types of comprehensive analysis and modeling previously impossible for humans alone.

  • Inclusivity efforts in AI can sometimes perpetuate existing power imbalances rather than eliminate them if not critically examined.

  • Bias assessment involves self-reflection on positionality, rigorous questioning, and iterative validation with diverse teams.

  • Human-to-human interaction remains essential to complement AI tools and counterbalance their limitations and biases.

  • Balancing AI’s environmental costs with its potential to solve urgent problems like climate change is a complex but critical discussion.

Notable Quotes

"AI is both absolutely necessary and completely terrifying for science."

"The greatest scientific breakthroughs tend to come from edge cases, which AI tends to ignore."

"AI reflects dominant hegemonic views, creating virtual worlds where counter views do not exist."

"Who was involved in the process? Who benefited? Who was harmed? These are essential questions in AI design."

"Nothing is inherently better because it was produced by human intention or machine learning; interrogate the goal first."

"There is always going to be a power gap in inclusiveness efforts unless we critically question who is missing."

"AI allows us to explore multiple imaginaries and possibilities, expanding how we question and understand the world."

"Bias is constantly evolving; awareness requires trusted human relationships, not just technology validation."

"Sometimes the most ethical and just path for humans is also the most effective for preserving natural systems."

"It's all about balance: being aware of AI’s issues while remaining open to its incredible opportunities."

Ask the Rosenbot
Louis Rosenfeld
Becoming a Civic Designer: Making the Move from Private to Public Sector
2022 • Civic Design 2022
Gold
Trisha Terhar
Empathizing with the Empowered: Non-Researcher Responses to Democratization
2022 • Advancing Research 2022
Gold
Sarah Gallimore
Inspire Progress with Artifacts from the Future
2022 • Civic Design 2022
Gold
Jodi Forlizzi
Design and AI innovation
2024 • Designing with AI 2024
Gold
Alana Washington
Theme 3 Intro
2021 • DesignOps Summit 2021
Gold
Jacqui Frey
Flow and Superfluidity for Design Orgs
2018 • DesignOps Summit 2018
Gold
Robin Beers
Research as a Catalyst for Organizational Transformation
2021 • Advancing Research 2021
Gold
Nora Tejeda
Scaling Design Capabilities at BBVA Through a Self-service Design Model
2021 • Design at Scale 2021
Gold
JD Buckley
COMMUNICATE: Discussion
2018 • Enterprise Experience 2018
Gold
Milan Guenther
A Shared Language for Co-Creating Ambitious Endeavours
2023 • Enterprise UX 2023
Gold
Ren Pope
Building Experiences for Knowledge Systems
2023 • Enterprise UX 2023
Gold
Amber Knabl
Empowering innovation: The critical role of inclusive product development in the AI era
2024 • Designing with AI 2024
Gold
Erin May
Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org
2022 • Advancing Research 2022
Gold
Tiffany Cheng
Designing in a Pandemic: Integrating Speed and Rigor
2022 • Design at Scale 2022
Gold
Ovetta Sampson
Managing the Human Engagement Risks of AI
2025 • Designing with AI 2025
Gold
Wendy Johansson
Be a Product Boss!
2022 • Design in Product 2022
Gold

More Videos

Sheri Byrne-Haber

"Assistive technology has to communicate with the destination, that’s your website or product."

Sheri Byrne-Haber

Accessibility at Scale

June 9, 2021

Prayag Narula

"Design for emotion to create experiences that resonate beyond functionality."

Prayag Narula Hannah Hudson

Empowering Designers to do Good Research

March 11, 2022

Janelle Estes

"Companies had to relearn their customers during COVID because behavior had fundamentally changed."

Janelle Estes

UX Research Trends

January 28, 2021

Craig Brookes

"User research is a validation function is a common pitfall, but its real power is uncovering meaningful insights early."

Craig Brookes Andreas Huebner Morgan Quinn

"Just Make it Look Good" and Other Ways We're Misunderstood

June 11, 2021

Marc Fonteijn

"High quality personal connections mean you can engage on a level playing field with serious professionals."

Marc Fonteijn Ru Butler

Increase your confidence, influence, and impact (through a Professional Community)

December 3, 2024

Kate Towsey

"The issue is not research ops being more organized researchers — the problems and scale are very different."

Kate Towsey

The State of ResearchOps: More Than Just Theory

June 20, 2019

Alla Weinberg

"Connection means feeling seen, heard, and valued; that’s what creates psychological safety."

Alla Weinberg

Design Teams Need Psychological Safety: Here’s How to Create It

September 9, 2022

Shawna Hein

"The collaboration cycle requires following standards for accessibility, content, design system usage, and IA or you don’t launch your product."

Shawna Hein Kevin Hoffman

Create a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts

November 17, 2022

Tricia Wang

"Designing for marginalized communities often shows how to build scalable solutions with limited resources, saving money."

Tricia Wang

SCALE: Discussion

June 15, 2018