Opening Remarks
Summary
Bria welcomes attendees to the final day of Design Ops Summit 2023 and introduces the theme curated by Sarah Campari Miller, Design Ops Plus. She provides practical instructions on navigating the conference program, emphasizing the importance of setting the agenda to personal time zones for clarity. Bria highlights sponsor sessions from Fable, Balsamic, and Laina, encouraging participation as they offer valuable, non-sales content for free. She explains how to use the digital swag bag via QR code or direct link and underscores the importance of Slack for engagement, including specific channels for general discussion, sponsor interactions, and customer service. Bria stresses the significance of placing questions in speaker-specific threads to prevent getting lost amid high participant activity. Attendees are reassured that note-taking is optional as session materials, notes, videos, and decks will be promptly available. She gives special recognition to Lauren Cantor and Kate for their librarian roles supporting resource curation. Finally, Bria reminds everyone to follow the conference code of conduct, ensuring a respectful and inclusive environment, inviting attendees to reach out if they face discomfort or need assistance.
Key Insights
-
•
The conference uses a time zone widget to ensure attendees worldwide follow sessions accurately.
-
•
Sponsor sessions are free, optional, and designed to deliver practical Design Ops insights without sales pitches.
-
•
Slack is a central hub for live interaction, including asking questions and seeking customer service during the event.
-
•
Questions for speakers must be posted in specific Slack threads to avoid getting lost amid hundreds of participants.
-
•
All session resources including notes, sketch notes, videos, and decks are made available quickly, reducing the need for manual note-taking.
-
•
The digital swag bag via QR code or URL provides attendees with sponsor offers and resources conveniently.
-
•
Lauren Cantor and Kate serve as house librarians, curating multidisciplinary design strategy resources that enhance conference value.
-
•
The event’s code of conduct is prominently available on every webpage, ensuring attendee safety and respectful behavior.
-
•
Sponsors play a crucial role in enabling the conference, and their contributions are openly acknowledged throughout the event.
-
•
Cohorts in Slack foster small community engagement and peer interaction, which are highly valued by attendees.
Notable Quotes
"We are on our third and final day of Design Ops 2023."
"Design Ops plus — what does that mean? You’ll find out very shortly."
"Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity."
"Sponsor sessions are completely free and not just a normal sales pitch, they’re very similar to the main programming."
"If you have a question for one of the speakers, put it in the specific thread associated with the talk or it will get lost."
"No need to take notes at this conference. We share notes, sketch notes, videos, and decks very quickly."
"Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions."
"We are obligated to treat each other with kindness and respect, even though we’re a virtual community."
"If you feel uncomfortable or bullied, it is so important that you know you can reach out for help."
"Sponsors make this conference possible, and we genuinely thank you from the bottom of our hearts."
Or choose a question:
More Videos
"Accessibility defects are bugs. If it’s a P1 blocking bug for an accessibility issue, treat it like any other P1 bug."
Sheri Byrne-HaberAccessibility at Scale
June 9, 2021
"When UX researchers and product managers collaborate, the product speaks to users’ hearts."
Prayag Narula Hannah HudsonEmpowering Designers to do Good Research
March 11, 2022
"Don't be precious but don't be reckless either when opening research access to others."
Janelle EstesUX Research Trends
January 28, 2021
"User research is a validation function is a common pitfall, but its real power is uncovering meaningful insights early."
Craig Brookes Andreas Huebner Morgan Quinn"Just Make it Look Good" and Other Ways We're Misunderstood
June 11, 2021
"Everyone goes through quite an extensive application process, but it was stress-free and informal."
Marc Fonteijn Ru ButlerIncrease your confidence, influence, and impact (through a Professional Community)
December 3, 2024
"Designing the service so the team can be efficient and impactful is essential — otherwise you just move the inefficiency around."
Kate TowseyThe State of ResearchOps: More Than Just Theory
June 20, 2019
"Safety is a state of our nervous system, when our autonomic nervous system is in a safe state, we feel connected."
Alla WeinbergDesign Teams Need Psychological Safety: Here’s How to Create It
September 9, 2022
"Slack channels and weekly meetings encourage cross-contract collaboration, avoiding duplication and sharing learnings across teams."
Shawna Hein Kevin HoffmanCreate a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts
November 17, 2022
"Being comfortable with discomfort is key — if someone tells me I'm wrong, I'm okay with that."
Tricia WangSCALE: Discussion
June 15, 2018
