Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Unique challenges of innovation in enterprises
Summary
Key Insights
-
•
Big companies want innovation but often resist necessary internal organizational changes.
-
•
Startups embrace uncertainty by 'jumping off the cliff,' whereas enterprises try to innovate mid-flight, making change more complex.
-
•
Stakeholders with vested interests in the status quo, such as skilled employees and departments, commonly resist innovation efforts.
-
•
Legal, HR, procurement, and marketing teams in large companies pose unique bureaucratic challenges to innovation not found in startups.
-
•
Securing dedicated, well-managed funding tied to reasonable learning milestones is critical for sustaining innovation in enterprises.
-
•
Executive-level buy-in, especially from the CEO, is essential to provide protection and resources for innovation efforts.
-
•
Big companies crave certainty, often requesting unrealistic plans like Gantt charts, which don’t align with the exploratory nature of innovation.
-
•
Involving all stakeholders early—including those likely to resist—reduces pushback and helps shape better solutions.
-
•
Incentive structures in large organizations often conflict with the risk-taking and uncertainty inherent in innovation.
-
•
Cultural resistance is rooted in people's identity and proven methods, not hatred for innovation; diplomacy and empathy are crucial.
Notable Quotes
"You are not the first person to try something like this, and they’re typically not looking forward to the next transformation."
"Nobody loves it when someone from another department shows up to tell people how to do their jobs better."
"Large companies demand certainty, but certainty is the opposite of innovation."
"Innovation is very much a team sport."
"Please don’t chop off that engine until the new one is built because you are not the only one on this plane."
"Lawyers, though nervous, can become some of the most reasonable people you deal with if you explain risks clearly."
"The incentive structure at a big company is set up to reward people for entirely different stuff than innovation requires."
"If you think innovation can happen without buy-in from the CEO, I would love to see that; I have not seen it work."
"People don’t actually hate innovation; they like their jobs and feel threatened by change."
"When things start to go bad, we’re going to pull the plug on it immediately—that helps build trust."
Or choose a question:
More Videos
"Employees are now suing employers for inaccessible tools, with million-dollar verdicts even in conservative courts."
Sheri Byrne-HaberThe Importance of Accessible Design Systems
January 8, 2024
"To influence others, you must be willing to be influenced and change your mind to align with organizational goals."
Abbey Smalley Sylas SouzaScaling UX Past the Size of Your Team
January 8, 2024
"Most note-taking apps aren’t designed with hypertext in mind; they mimic traditional notebooks, which adds friction to linking."
Jorge ArangoExploding the Notebook: How to Unlock the Power of Linked Notes (2nd of 3 seminars)
April 19, 2024
"Our design group is positioned under marketing, which informs who champions and promotes design within the company."
Sarah WilliamsA Framework for CX Transformation
June 11, 2021
"Paternalistic judgments from lawmakers can be tangibly harmful, leading to lack of funding for basic services and policies."
Yasmine KhanChecking Bias and Listening to Financially Vulnerable Americans
March 30, 2020
"How ready are you to sense and respond to the patterns of emergence in your organization?"
Dave MaloufTheme 3: Introduction and Provocation
January 8, 2024
"Everyone has a customer — whether external users, third-party vendors, or internal colleagues; those humans consuming your product are your customers."
Jeff GothelfWho does what by how much?
November 20, 2025
"Advanced logic, matrix questioning, AI survey design creation — these are baseline capabilities you should expect from any modern survey tool."
Aleksandra Korczynska Caroline Jarrett Justyna ParmeeSurvey Tools
March 12, 2026
"The absence of feedback during design demos was a red flag — we missed information and had to realign quickly."
Frank DuranPartnership Playbook: Lessons Learned in Effective Partnership
January 8, 2024