Christian Crumlish

" Verification first — always check existing docs and models before asking the bots to build anything new. "

" Most bad panels feel like a bunch of people showing up at the last minute without shared goals or preparation. "

" Sponsor sessions at our conferences are often so good that people ask for recordings — that’s unusual. "

" Empathizing with product managers is a great first step towards turning understanding into bigger influence for product and design. "

" We put product managers at the center to map what they see, say, do, and also think and feel based on our collective experiences. "

" I wrote the book because people have a lot of questions about how to become a product manager or how to work with product managers or what is product. "

" Have you just asked what scares us or keeps us up at night? Those repeated fears highlight the risks we need to avoid. "

" If the design team is on board with the product strategy, they own the design part of it, which should deliver a win for the product and business strategy. "

" Product manager is not the CEO of the product and I don’t think that’s a very helpful metaphor. "