Christian Crumlish

" I thought I could skip the architecture step, but I ended up with spaghetti code that broke constantly. "

" If your talk isn’t accepted, it doesn’t mean it’s bad—it might just not fit the program’s narrative arc or available slots. "

" How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge. "

" It’s important not to seek control but understanding. "

" We put product managers at the center to map what they see, say, do, and also think and feel based on our collective experiences. "

" These questions haven’t gone away as I speak and do workshops and things like that around the book. "

" If you don’t have a little earthquake every now and then, you have a real big one after a while. "

" Data can be seductive, but focusing only on clicks risks sacrificing the user perspective. "

" Critique sessions work best when the topic is shaped so answers are relevant and help the process, especially by including business goals. "