Dr. Jamika D. Burge
Head of Research & Insights Strategy for Design, Capital One
Dr. Jamika D. Burge is Head of Research & Insights Strategy for Design at Capital One, where she leads a team of researchers and experience strategists who develop human insights, at scale, for experiences that include Eno, Capital One’s conversational AI and EASE, the award-winning app that helps customers manage all of their accounts in a single place. She is also the Founder of Capital One's Intersectional Symposium, which centers intersectionality as fundamental to exploring the dimensions of how our lived experiences matter in the products and experiences we create for each other and customers, and she contributes to the Fair and Responsible AI Principles initiatives. At Capital One, she is also a member of the Blacks in Tech (BIT) Leadership team, where she leads strategic operations that measure the efficacy of professional development opportunities for Black associates and allies.
Prior to joining Capital One, she served as a tech consultant to DARPA, the Defense Advanced Research Projects Agency, in the Information Innovation Office. While there, she provided technical and management consultation for innovative DARPA programs which were funded at over $70M. She is an authority in research and programming that investigates the intersectionality of Black women and girls in computing, which led her to co-found blackcomputeHER.org (pronounced ‘black computer’), an organization dedicated to supporting computational thinking, design thinking, and workforce development for Black women and girls in computing+tech. She has served as CEO and Board President since 2022, and under her leadership, blackcomputeHER has raised almost $2MM in capital for delivering impact through blackcomputeHER programming.
Rosenverse talks by Dr.:
" Building for humans is a huge challenge because humans are multi-layered, weird, and wonderful irrational creatures. "
A Genuine Conversation about the Future of UX Research
March 20, 2024
" If we don’t advocate for understanding AI, more decisions will be made without researchers, leading to unjust outcomes. "
How UX researchers can partner with (and not be replaced by) AI [Advancing Research Community Workshop Series]
August 31, 2023
" Deepfakes can disrupt democratic elections and inflict lasting psychological harm on victims. "
Broad Strokes: Connecting Design, Research, and AI to the World Around Us
June 7, 2023
" Separating genders in research can perpetuate stereotypes rather than challenge them. "
Advancing the Inclusion of Womxn in Research Practices
September 15, 2022
" What does it really mean to advance our practice? What should we hold on to and what should we let go of? "
Theme 3 Intro
March 11, 2022
" If you smush all of these things together, you get the perfect whole. "
Bridge Building across Research Disciplines
August 26, 2021
" The pandemic is a message from the universe to pause and rethink who we hire and how we train. "
The Future of Research: Bridging the Gaps
July 29, 2021
" People are talking the talk about diversity and inclusion, but the fear is, are they really walking the walk? "
What's Next for Research?
June 17, 2021