Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" Supporting designers with less mature product partnerships means being empathetic and acting like Switzerland in conversations. "
Scale is Social Work (Videoconference)
March 19, 2020
" You can’t have any successes if you’re not trying everything. "
Setting the Table for Dynamic Change
October 24, 2019
" Pairing UX researchers with support, data scientists, and marketing helps knowledge transcend disciplines and shows impact. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" As a leader, my job is no longer to have all the answers but to empower our program managers to own the strategy. "
Flow and Superfluidity for Design Orgs
November 7, 2018
