Jon Fukuda

" Omni ops might be 80% standardized processes and 20% function-specific to keep necessary flexibility. "

" The best innovations often don’t start out fully formed, but evolve through constant learning and adjustment. "

" Without a human in the loop, AI can go off and do crazy disastrous things. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Scaling is not just about more but about providing solutions at scale using nested units like Russian dolls. "

" User research is really only part of the information schema that we’re talking about. "

" There’s a difference between generating prompts and actually generating useful design outputs that fit your unique vision. "

" Moment prisons are moments in time that have defined us but also trap us through definitions, concepts, metaphors, and dogmas. "

" The heart of the storyteller is actually the heart of the story. "

" Planned right and managed right is the key to designing it right, not just designing the right thing and building it right. "

" Saying no with intentionality and clear guidelines creates clarity and focus. "

" Design ops is far more than measuring and optimizing processes and tools. "

" Our role as DesignOps leaders is to focus on how work gets done, not on the specific design details. "