Lada Gorlenko
Senior Director of Research at MURAL
Lada Gorlenko is an enterprise veteran with expertise in UX and Organizational Design. She ran customer research programs for the European Commission, British Telecom, IBM, and Microsoft, and owns a leadership development firm that coaches on customer-focused innovation. Lada works on adapting classic UX techniques to the B2B context, to help design products and services for complex organizations, not just individuals.
Rosenverse talks by Lada:
" Until recently, UX has largely been synonymous with tech and new industries. "
Theme 1: Intro
January 8, 2024
" Evangelizing and mentoring around UX is part of our team's formal objectives, not just extra work. "
Theme 1: Discussion
January 8, 2024
" Maturity is when I know what I do, I'm confident in what I do and I know how to do it. "
What UX research maturity looks like and how we get there [Advancing Research Community Workshop Series] (Videoconference)
November 9, 2023
" All it takes to be a good boss and a good teammate is being a darn good human being. "
Theme 3 Intro
June 10, 2022
" Nicole Office shared IBM’s pivot of their design education program from in-person to online as a model. "
Theme 2 Intro
June 9, 2022
" Building design communities in century-old companies requires bringing other disciplines into the fold. "
Theme 3: Introduction
June 10, 2021
