Peter Merholz

" Most organizations don't care that design has an explicit standard of quality. "

" Organizational change management requires as much care and effort as executing good research. "

" Democratization models sound great but often people have to squeeze research on top of already full-time jobs. "

" I see this opportunity to imbue these rigid, bureaucratic corporate contexts with humanism to put people at the center of the work. "

" You build trust by showing you understand what it takes to get something shipped and by knowing the subject matter. "

" We can’t just rely on managers to do everything for career growth because managers change too often. "

" Without a shared purpose, a team is simply a collection of individuals. "

" Execution is in service of the user. "