Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" Transportation, education, child care, and social services are key areas for these design approaches. "
Theme Three Intro
November 18, 2022
" Working on a different word than empower: People already have power, we have to respect it. "
Reflect and Chart Forward
December 10, 2021
" It’s been a real highlight of the year to work with this incredibly distinguished group of speakers. "
Theme 3 Intro
December 10, 2021
" In traditional government projects, policy writers are often gone long before implementations fail or need revising. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" Qualitative data is data. It’s okay to be informal and human when designing complex systems. "
Scaling Impact with Service Design
March 25, 2021