Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Have fun with statistics?

Thursday, December 12, 2024 • Rosenfeld Community
Share the love for this talk
Have fun with statistics?
Speakers: Caroline Jarrett and Erin Weigel
Link:

Summary

Let’s face it, many of us feel daunted by statistics. But we also know that colleagues and clients ask whether our research has “statistically significant” results. Erin’s book Design for Impact helps you to test your hypotheses about improving design, and she guides you through deciding on your effect sizes to help you get those statistically significant results. Caroline’s book Surveys That Work talks about “significance in practice” and she’s not all that convinced about whether it’s worth aiming for statistical significance. Watch this lively session where Erin and Caroline compared and contrasted their ideas and approaches - helped by your questions and contributions.

Key Insights

  • Statistical significance often confuses practitioners because it requires mentally flipping hypotheses and disproving nulls, which is cognitively demanding.

  • Effect size is critical to understanding whether a change detected by statistics is meaningful in practice, a concept often neglected in statistics education.

  • Fast progress isn't necessarily good progress; teams benefit from slowing down and using statistics to ensure they're moving in the right direction.

  • Engineers can be reluctant to implement experiments due to the extra coding load, but they respond well when they understand the learning value gained.

  • Survey results (the numerical outcomes) are often confused with the number of respondents required for statistical significance, leading to misunderstandings.

  • Statistical thresholds like 95% confidence can be adjusted depending on project needs; lower confidence levels are sometimes acceptable.

  • A good hypothesis often starts as an intuitive guess, which gets refined over time through repeated testing and data collection.

  • Qualitative and quantitative research should be viewed as complementary tools in a holistic research approach rather than opposed methods.

  • AI tools can help generate first drafts of survey questions, but human-centered pilot testing is essential to avoid errors and misinterpretations.

  • It's common and acceptable to act on results that are significant in practice but not statistically significant, especially when outcomes clearly affect users.

Notable Quotes

"Statistics is hard because you have to flip flop in your head: think of a hypothesis, then a null hypothesis, then try to disprove the null."

"People confuse statistical significance with significance in practice — they want to know if the change is meaningful, not just mathematically significant."

"Fast is not a virtue in and of itself; moving slower and acting with intention ensures you go in the right direction."

"Engineers hate writing more code, so getting them to buy into experiments means showing the value of the learning on the other side."

"You can have an effect size that matters in practice but isn’t statistically significant, like five users failing a key task in usability testing."

"Most science starts with somebody pulling a number out of their ass — it’s okay to start with a gut instinct or guess."

"Statistics is another tool in our toolbox, part of a hierarchy of evidence that includes qualitative and quantitative methods."

"AI can create first drafts of survey questions, but unless you pilot test with real humans, you won’t know if your audience gets it."

"A lot of people think 95% confidence is the only way, but you can adjust confidence levels based on your situation and needs."

"Start with basics like means, minimums, and ranges — statistics rapidly becomes less mysterious and more useful with practice."

Ask the Rosenbot
Brad Peters
Short Take #1: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Louis Rosenfeld
Coffee with Lou: Should You Write a (UX) Book?
2024 • Rosenfeld Community
Sam Ladner
Methodologies: Beyond the interview [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
John Paul de Guzman
10k Screens Later: How We Became a Data-Driven Design Organization
2024 • DesignOps Summit 2024
Gold
Matt Duignan
HITS, Microsoft's internal human insight system: From research library to living body of knowledge
2019 • Advancing Research Community
Lija Hogan
Practical Principles of Inclusive Research
2023 • Advancing Research 2023
Gold
Jon Fukuda
All the Ops: Successful cross-functional collaboration
2025 • DesignOps Summit 2025
Gold
Julie Baher
Culture Change—My Journey
2015 • Enterprise UX 2015
Gold
Kaitlin Tasker
Fast and Fearless Inclusive Research
2023 • Advancing Research 2023
Gold
Dane DeSutter
Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not
2024 • Advancing Research 2024
Gold
Dan Hill
Strategic design, slowdown, and the infrastructures of everyday life
2022 • Enterprise Community
Marisa Bernstein
It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
2021 • Civic Design 2021
Gold
Sarah Fathallah
A Typology of Participation in Participatory Research
2023 • Advancing Research 2023
Gold
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Heidi Trost
When AI Becomes the User’s Point Person—and Point of Failure
2025 • Rosenfeld Community

More Videos

Rebecca Gimenez

"If you ask our partners what we do, they might say I’m not totally sure, but I know that we need it."

Rebecca Gimenez

Work in Progress: Service Design at Airbnb

December 3, 2024

Lada Gorlenko

"Those three retailers pivoted literally overnight under intense change management pressure."

Lada Gorlenko

Theme 2 Intro

June 9, 2022

Brigette Metzler

"Having a repo isn’t the same as having a strategy for socializing and evangelizing the research."

Brigette Metzler Dana Chrisfield

Research Repositories: A global project by the ResearchOps Community

August 27, 2020

"We became entrepreneurs internally, doing work across other GE divisions to generate funding."

Discussion

June 9, 2017

Sarah Brooks

"The policy was about walking distance as the crow flies, but that wasn’t walkable—so the policy needed to change."

Sarah Brooks Jennifer Pahlka

Fireside chat with Sarah Brooks and Jen Pahlka

October 21, 2021

Lisa Spitz

"Conducting retrospectives on research processes helps us identify bias, recruitment challenges, and improve methodology continuously."

Lisa Spitz Nikki Brand

Building Trust Through Equitable Research Practices

November 18, 2022

Theresa Neil

"Healthcare technology is absolutely a growing market with tremendous opportunity."

Theresa Neil

Designing for Wellness: Specializing in Healthcare

May 22, 2024

Maverick Chan

"I haven’t gone more than one day without seeing a new gen AI tool that promises to do it all with a single prompt."

Maverick Chan Claire Lin

From Doodle to Demo: AI as Our Storytelling Partner

October 23, 2025

Alla Weinberg

"Leadership usually determines whether psychological safety is built or eroded in a culture."

Alla Weinberg

Design Teams Need Psychological Safety: Here’s How to Create It

September 8, 2022