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The journey of building a sustainable design practice
This video is featured in the Climate UX Case Studies playlist.
Summary
Key Insights
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Becoming a certified B Corp in 2011 was a turning point that forced Mighty Bytes to completely redesign their business around sustainability.
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Sustainability in digital design includes environmental, social, and economic dimensions, not just ecological impact.
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Early sustainability efforts like green office certifications only address surface-level sustainability.
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Client education is critical because many initially believe digital solutions are inherently green and worry about extra costs.
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Impact business models embed sustainability directly into how business generates value and revenue, not just peripheral initiatives.
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Sustainability and accessibility are intertwined, and Mighty Bytes draws firm boundaries on accessibility as a non-negotiable.
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Eco Grader was created to provide an easy, data-driven way to assess a website’s digital sustainability and help guide improvement over time.
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The modular design of Eco Grader allows it to adapt to evolving sustainability standards and integrate new metrics.
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Policy advocacy is increasingly recognized as a foundational part of corporate sustainability, with new B Corp standards requiring it.
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Sustaining a business transformation toward sustainability requires continuous improvement, resilience through setbacks, strong storytelling, and growing a community of like-minded practitioners.
Notable Quotes
"Becoming a B Corp really made us redesign everything about the business."
"Sustainability isn’t just about emissions or ecological destruction; it includes social and economic dimensions."
"Most clients initially thought the web was a greener medium because it replaced paper, and they had no idea about digital sustainability."
"Education and awareness had to be core parts of what we were doing in this shift."
"We almost lost the company when I was writing Designing for Sustainability."
"Accessibility is a line in the sand for us; if you don’t want an accessible website, maybe don’t hire us."
"Eco Grader helps people understand where they can improve their website’s sustainability using real metrics."
"The new B Corp standards require companies to do policy advocacy, end of story."
"Sustainability and accessibility often go hand in hand, not in conflict."
"Finding others within your organization who share your sustainability passion is the way to build momentum."
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