Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" Enterprise UX is basically the design of cluster-fuck complexity, scale, and hairball relationships. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" The theme reminds me of serial killers who live in neighborhoods for decades without anyone knowing what’s hidden inside. "
Theme 3: Intro
January 8, 2024
" Pushing my boundaries and getting out of my comfort zone helped me learn what I was capable of. "
Enterprise Storytelling Sessions
June 3, 2019
" We love small teams because we move fast and break things and figure things out on the fly. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Designers wandering the halls won’t survive without a safe space made up of roles, processes, and infrastructure. "
Filling the Void
November 7, 2018
" Why wouldn't we design a fabulous cancellation process for customers who no longer want to be our customers? "
Enterprise Storytelling Sessions
June 14, 2018
" When the dot com bubble burst, I had a great design job. Unfortunately, it was at another dot com. "
Enterprise Storytelling Sessions
June 8, 2017
" One out of every 12 men have some form of color blindness — that was overlooked until we changed our flag icons and got tears of thanks. "
Enterprise Storytelling Sessions
June 8, 2016
" It's okay. I just wish it were a little bit jazzier and sexier. "
Enterprise Storytelling Sessions
May 13, 2015
