Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" The grownups’ table is where we talk about business problems and organizational complexity, not just sketching. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" Michelle Wong took her outside consultant experience inside PwC to design tools for incoming contractors. "
Theme 3: Intro
January 8, 2024
" When I let my outside interest in, I suddenly had really memorable conversations with people. "
Enterprise Storytelling Sessions
June 3, 2019
" We’re humans having human experiences and remembering that is key. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" You have to make the user unavoidable in every conversation and decision. "
Filling the Void
November 7, 2018
" UX design is really about producing usable software, not just pretty deliverables. "
Enterprise Storytelling Sessions
June 14, 2018
" We’re going to say fortunately, and she’s going to say a sentence. Then we say unfortunately, and he’s going to say a sentence connected to that sentence. "
Enterprise Storytelling Sessions
June 8, 2017
" I don’t want to be a troublemaker, I just want to poke holes so we can make positive outcomes for the people we serve. "
Enterprise Storytelling Sessions
June 8, 2016
" It's okay. I just wish it were a little bit jazzier and sexier. "
Enterprise Storytelling Sessions
May 13, 2015
