Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
" The more generous you are, the more those around you shine and everyone benefits. "
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
" We have to give ourselves space to tell impact stories that aren’t quantified; numbers don’t always capture the full picture of success. "
Day 3 Theme Panel
March 13, 2025
" We don’t want product teams doing research just to check a box—they need to own and act on the insights. "
Driving Change with CX Metrics
June 7, 2023
" Some teams rely heavily on one or two designers who can do a bit of everything, but their depth is limited compared to core disciplines. "
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
