Lija Hogan
Principal, Customer Experience Consultant, UserTesting
Lija Hogan partners with people who use empathy and data to create compelling and inclusive products and user experiences. She is a UX consultant, researcher, and educator at UserTesting, a lecturer at the University of Michigan School of Information, and an instructor on Coursera and LinkedIn.
Rosenverse talks by Lija:
" Mixed methods researchers will need to trust AI for base-level synthesis but still bring human meaning making. "
Three Years Out: Perspectives on the Near-Term Future of User Research
March 15, 2024
" Having a diverse team helps ensure you’re asking the right questions in research and design. "
Practical Principles of Inclusive Research
March 27, 2023
" Having empathy hours where different people across the org listen to user insights helps build better understanding and skills. "
Doing more with more: Lessons from the Front Lines of Democratization
March 9, 2022
" People are individuals first and part of communities second, which adds complexity to designing effective personas. "
Contexts of Use: A Framework for Connection
December 9, 2021