Rosenverse
Day 3 Welcome

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Day 3 Welcome

Gold
Wednesday, September 25, 2024 • DesignOps Summit 2024
Share the love for this talk
Day 3 Welcome
Speakers: Bria Alexander
Link:

Summary

Bria opens the final day of Design Ops Summit 2024 by recapping the previous days' themes—resilience curated by Bria herself and impact curated by France Alana—and introduces the day's theme of innovation, curated by John Kuda. She emphasizes the quality and accessibility of both the main and sponsor sessions, noting that sponsor sessions are free and high content without sales pitches. Bria provides housekeeping information, including conference timings (defaulted to Pacific Standard Time), how to access the schedule, breaks between sessions, and how to utilize the digital swag bag with QR codes or direct links. She encourages active participation through Slack, especially by posting questions in speaker-specific threads, and highlights support channels for technical or customer service issues. Additionally, Bria recognizes Lauren Cantor, the house librarian, for her role in curating and sharing session resources and applauds the sponsors for their vital contributions. She closes by underscoring the importance of kindness, respect, and adherence to the conference's code of conduct to foster a supportive virtual community.

Key Insights

  • •

    The Design Ops Summit has a curated thematic progression: resilience, impact, and innovation over its three days.

  • •

    Sponsor sessions are free, high-quality content designed as an accessible entry point to the conference.

  • •

    Conference timing defaults to Pacific Standard Time but can be adjusted by attendees on the website.

  • •

    Slack is the primary platform for interaction, with dedicated threads per speaker for questions.

  • •

    Bria emphasizes the importance of posting speaker questions in the correct Slack threads for better visibility.

  • •

    Lauren Cantor, the house librarian, plays a vital role in resource curation, ensuring materials are available quickly after sessions.

  • •

    The conference provides structured breaks of at least 10 minutes between sessions to reduce fatigue.

  • •

    A virtual swag bag with sponsor offers is made accessible via a QR code and direct URL for easy attendee engagement.

  • •

    A dedicated customer service Slack channel helps resolve technical or access issues promptly.

  • •

    The conference promotes a culture of kindness, respect, and mutual support through a clear code of conduct.

Notable Quotes

"We are back and we are right on time. Eight o'clock on the dot."

"We talked all about resilience, curated by myself yesterday."

"Impact curated by France Alana was outstanding."

"We are closing out design ops 2024 with innovation curated by the incomparable John Kuda."

"Sponsor sessions are optional but incredibly high content and not sales pitches."

"If you want to invite a friend or colleague, the sponsor sessions are free and awesome to attend."

"Please put your questions for a specific speaker in the associated thread for the talk."

"Lauren Cantor is our house librarian and has made an outstanding contribution to the conference."

"No need to take notes — session notes, sketch notes, resources, videos and decks will be shared after presentations."

"We are obligated to treat each other with kindness and respect as part of this virtual community."

Ask the Rosenbot
Mark Templeton
Creating a Legacy: the ultimate experience
2017 • Enterprise Experience 2017
Gold
Amy Parness
Scaling Sustainability: Complementary strategies that drive long-term success
2025 • Climate UX Interest Group
Sean Baker
Weaving Knowledge Management into the Fabric of Our Design Practice
2025 • DesignOps Summit 2025
Gold
Sam Ladner
Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX
2016 • Enterprise UX 2016
Gold
Laura Smith
Embedding Service Design and Agile Practice within UK Planning Teams to Create Services that Last
2024 • Advancing Service Design 2024
Gold
Joanna Vodopivec
One Research Team for All - Influence Without Authority
2022 • Advancing Research 2022
Gold
Lori Muszynski
Keeping Design Weird
2023 • DesignOps Summit 2023
Gold
Julie Gitlin
Design as an Agent of Digital Transformation at JPMC
2021 • Design at Scale 2021
Gold
Kate Towsey
The State of ResearchOps: More Than Just Theory
2019 • DesignOps Community
Dan Willis
Filling the Void
2018 • DesignOps Summit 2018
Gold
Maish Nichani
Sparking a Service Excellence Mindset at a Government Agency
2021 • Civic Design 2021
Gold
Alla Weinberg
Healing Toxic Stress
2024 • DesignOps Summit 2024
Gold
Feyikemi Akinwolemiwa
Play to innovate: How curiosity and experimentation transform UX
2026 • Advancing Research 2026
Gold
Gretchen Anderson
Scaling the Human Center
2017 • Enterprise Experience 2017
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • DesignOps Summit 2022
Gold
Veevi Rosenstein
Building for Scale: Creating the Zendesk UX Research Practice
2024 • Enterprise Experience 2020
Gold

More Videos

Marc Fonteijn

"Slow and intentional communication allows you to be fully present rather than distracted by constant notifications."

Marc Fonteijn Ru Butler

Increase your confidence, influence, and impact (through a Professional Community)

December 3, 2024

Dem Gerolemou

"Design’s value is in asking meaningful questions and steering towards the right outcome, not getting bogged down in technical parameters."

Dem Gerolemou Alexis Oh Neef Rehman

Climate technology fundamentals

May 15, 2024

Daniela Magaña Flores

"Our benchmarking survey includes free exploration of the entire website or app, not just the homepage."

Daniela Magaña Flores Ariane Rahn Jeff Ephraim Bander

Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today

March 10, 2022

Abbey Smalley

"Target’s internal teams varied in design maturity from totally nonexistent to full design strategy, so we had to meet them where they were."

Abbey Smalley Sylas Souza

Scaling UX Past the Size of Your Team

January 8, 2024

Patrick Commarford

"Our CIO, Fletcher Prev, has always made the employee experience his North Star."

Patrick Commarford

Design Staffing for Impact

January 8, 2024

Xenia Adjoubei

"We believe in global citizenship and de-westernizing research by including community members in the discourse and insight decisions."

Xenia Adjoubei Sean Bruce

Empowering Communities Through the Researcher in Residence Program

March 29, 2023

Craig Villamor

"Under a system which promotes growth at all cost and views engagement of time and data as monetary gain, digital products converge as they all race to employ the design patterns that generate the fattest bottom line."

Craig Villamor

Design Systems for Ethical Design

January 26, 2023

Jon Fukuda

"User research is really only part of the information schema that we’re talking about."

Jon Fukuda Ellie Krysl

Design Planning and Management Support

October 3, 2023

Iain McMaster

"31% say design just executes product’s vision, 48% say product and design have different visions, only 21% say they work together towards shared goals."

Iain McMaster IHan Cheng

Design and Product: from Frenemy to Harmony

November 29, 2023