Day 3 Welcome
Summary
Bria opens the final day of Design Ops Summit 2024 by recapping the previous days' themes—resilience curated by Bria herself and impact curated by France Alana—and introduces the day's theme of innovation, curated by John Kuda. She emphasizes the quality and accessibility of both the main and sponsor sessions, noting that sponsor sessions are free and high content without sales pitches. Bria provides housekeeping information, including conference timings (defaulted to Pacific Standard Time), how to access the schedule, breaks between sessions, and how to utilize the digital swag bag with QR codes or direct links. She encourages active participation through Slack, especially by posting questions in speaker-specific threads, and highlights support channels for technical or customer service issues. Additionally, Bria recognizes Lauren Cantor, the house librarian, for her role in curating and sharing session resources and applauds the sponsors for their vital contributions. She closes by underscoring the importance of kindness, respect, and adherence to the conference's code of conduct to foster a supportive virtual community.
Key Insights
-
•
The Design Ops Summit has a curated thematic progression: resilience, impact, and innovation over its three days.
-
•
Sponsor sessions are free, high-quality content designed as an accessible entry point to the conference.
-
•
Conference timing defaults to Pacific Standard Time but can be adjusted by attendees on the website.
-
•
Slack is the primary platform for interaction, with dedicated threads per speaker for questions.
-
•
Bria emphasizes the importance of posting speaker questions in the correct Slack threads for better visibility.
-
•
Lauren Cantor, the house librarian, plays a vital role in resource curation, ensuring materials are available quickly after sessions.
-
•
The conference provides structured breaks of at least 10 minutes between sessions to reduce fatigue.
-
•
A virtual swag bag with sponsor offers is made accessible via a QR code and direct URL for easy attendee engagement.
-
•
A dedicated customer service Slack channel helps resolve technical or access issues promptly.
-
•
The conference promotes a culture of kindness, respect, and mutual support through a clear code of conduct.
Notable Quotes
"We are back and we are right on time. Eight o'clock on the dot."
"We talked all about resilience, curated by myself yesterday."
"Impact curated by France Alana was outstanding."
"We are closing out design ops 2024 with innovation curated by the incomparable John Kuda."
"Sponsor sessions are optional but incredibly high content and not sales pitches."
"If you want to invite a friend or colleague, the sponsor sessions are free and awesome to attend."
"Please put your questions for a specific speaker in the associated thread for the talk."
"Lauren Cantor is our house librarian and has made an outstanding contribution to the conference."
"No need to take notes — session notes, sketch notes, resources, videos and decks will be shared after presentations."
"We are obligated to treat each other with kindness and respect as part of this virtual community."
Or choose a question:
More Videos
"We aimed for a fifth grade reading level to make materials accessible."
Alexia Cohen Adriane AckermanIncreasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
December 4, 2024
"You want to separate out those distractions from the actual tasks."
Marc Majers Tony TurnerInterrupted UX - Add A Dose of Reality To Usability Testing
March 11, 2022
"Design governance needs to be part of the governance of the entire organization, not segregated to design teams."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019
"People work with autonomy, mastery, and purpose. Autonomy is very motivating."
Brenna FallonLearning Over Outcomes
October 24, 2019
"We as humans value warmth information in others more than competence information."
Daniel GloydWarming the User Experience: Lessons from America's first and most radical human-centered designers
May 9, 2024
"A good two-factor system offers multiple methods, like authenticator apps, calls, and texts, with generous timeouts."
Sam ProulxOnline Shopping: Designing an Accessible Experience
October 3, 2023
"When we tailor education to individual needs, everyone benefits."
Kristin SkinnerFive Years of DesignOps
September 29, 2021
"I appreciate your allyship when I'm in the room, but I appreciate it more when I'm not in the room."
Denise Jacobs Nancy Douyon Renee Reid Lisa WelchmanInteractive Keynote: Social Change by Design
January 8, 2024
"Not having direct contact with participants means you can't quickly reschedule or handle last-minute issues effectively."
Roberta Dombrowski Lianna Aduana5 Reasons to Bring your Recruiting in House
September 30, 2021
