Hiring in DesignOps: A Critical Study on How to Hire and Get Hired
Summary
In this talk, I plan to share my experience over the last year (April 2023 - April 2024) trying to get hired in Design Operations after being laid off from a Design Operations Manager role at Meta. I will share my stories - both the good and the bad - and what I learned from those moments. I’ll then shift my focus from the candidate experience to how we as a community can improve the job search experience from the perspectives of hiring teams and recruiters. I have and will continue to source thoughts and feedback from professionals in these roles.
Key Insights
-
•
Layoffs in design and design ops have significantly shrunk teams, with 30-40% facing reductions or hiring freezes in 2023.
-
•
The psychological impact of job loss ranks seventh among the most stressful life experiences and can take around two years to recover from.
-
•
Inadvertent 'fake' job postings comprise about 30% of listings due to internal hires or role freezes, complicating the job search.
-
•
Corey submitted over 700 applications with only 7% resulting in interviews, highlighting extreme market competition.
-
•
Preparing detailed interview guides and application trackers is crucial to manage complex, drawn-out hiring processes lasting months.
-
•
Humility to seek feedback even from candidates who beat you can transform your approach and improve outcomes.
-
•
Job hunting needs to be treated as a full-time job with a strict routine to maintain momentum and morale.
-
•
Employers should design well-defined, transparent hiring processes that include clear role expectations, structured interviews, and honest communication.
-
•
Respectful candidate engagement—such as not multitasking during interviews and timely feedback—greatly improves candidate experience.
-
•
Community support and self-care are vital for maintaining resilience throughout the stressful job hunt journey.
Notable Quotes
"Layoffs take on average two years to recover from the psychological trauma of losing a job."
"I submitted 710 applications throughout the year and only 7% of those resulted in interviews."
"The job market is flooded with overqualified candidates competing for fewer roles, often below their experience level."
"Treat unemployment as a full-time job; be relentless and turn over every stone to improve your chances."
"Being humble enough to ask a competitor for feedback changed everything and led directly to job offers."
"Don’t read canned questions during interviews; make it conversational and human."
"Always communicate next steps, timelines, and delays honestly with candidates; they will appreciate it and stay engaged."
"Respect candidates’ time and attention; don’t multitask during interviews no matter how busy you are."
"There are roles out there, but they come with longer processes—some of mine lasted up to five months."
"Community and self-care kept me going when I felt overworked, stressed, or down during my job search."
Or choose a question:
More Videos
"Getting something accessible is a straight line; keeping something accessible requires process change."
Sheri Byrne-HaberAccessibility at Scale
June 9, 2021
"Observation reveals needs users themselves haven’t recognized yet."
Prayag Narula Hannah HudsonEmpowering Designers to do Good Research
March 11, 2022
"Don't be precious but don't be reckless either when opening research access to others."
Janelle EstesUX Research Trends
January 28, 2021
"We often get designed into a corner by trying to fix words at the end instead of involving content designers earlier."
Craig Brookes Andreas Huebner Morgan Quinn"Just Make it Look Good" and Other Ways We're Misunderstood
June 11, 2021
"If you don’t feel connected and you’re standing alone, the challenge looks much bigger."
Marc Fonteijn Ru ButlerIncrease your confidence, influence, and impact (through a Professional Community)
December 3, 2024
"The longer you take to recognize research ops and scale your team, the harder it becomes to amplify the value of your research investment — Carrie, Booking.com."
Kate TowseyThe State of ResearchOps: More Than Just Theory
June 20, 2019
"Psychological safety is the foundation; without it you get a culture of transaction and silence."
Alla WeinbergDesign Teams Need Psychological Safety: Here’s How to Create It
September 9, 2022
"Designers contribute experimental patterns back to the design system early, making their work visible even before full validation."
Shawna Hein Kevin HoffmanCreate a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts
November 17, 2022
"You have to look two or three steps ahead so you're not chasing what's right in front of you — avoid target fixation."
Tricia WangSCALE: Discussion
June 15, 2018