Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired

Gold
Monday, September 23, 2024 • DesignOps Summit 2024
Share the love for this talk
Hiring in DesignOps: A Critical Study on How to Hire and Get Hired
Speakers: Corey Long
Link:

Summary

In this talk, I plan to share my experience over the last year (April 2023 - April 2024) trying to get hired in Design Operations after being laid off from a Design Operations Manager role at Meta. I will share my stories - both the good and the bad - and what I learned from those moments. I’ll then shift my focus from the candidate experience to how we as a community can improve the job search experience from the perspectives of hiring teams and recruiters. I have and will continue to source thoughts and feedback from professionals in these roles.

Key Insights

  • Layoffs in design and design ops have significantly shrunk teams, with 30-40% facing reductions or hiring freezes in 2023.

  • The psychological impact of job loss ranks seventh among the most stressful life experiences and can take around two years to recover from.

  • Inadvertent 'fake' job postings comprise about 30% of listings due to internal hires or role freezes, complicating the job search.

  • Corey submitted over 700 applications with only 7% resulting in interviews, highlighting extreme market competition.

  • Preparing detailed interview guides and application trackers is crucial to manage complex, drawn-out hiring processes lasting months.

  • Humility to seek feedback even from candidates who beat you can transform your approach and improve outcomes.

  • Job hunting needs to be treated as a full-time job with a strict routine to maintain momentum and morale.

  • Employers should design well-defined, transparent hiring processes that include clear role expectations, structured interviews, and honest communication.

  • Respectful candidate engagement—such as not multitasking during interviews and timely feedback—greatly improves candidate experience.

  • Community support and self-care are vital for maintaining resilience throughout the stressful job hunt journey.

Notable Quotes

"Layoffs take on average two years to recover from the psychological trauma of losing a job."

"I submitted 710 applications throughout the year and only 7% of those resulted in interviews."

"The job market is flooded with overqualified candidates competing for fewer roles, often below their experience level."

"Treat unemployment as a full-time job; be relentless and turn over every stone to improve your chances."

"Being humble enough to ask a competitor for feedback changed everything and led directly to job offers."

"Don’t read canned questions during interviews; make it conversational and human."

"Always communicate next steps, timelines, and delays honestly with candidates; they will appreciate it and stay engaged."

"Respect candidates’ time and attention; don’t multitask during interviews no matter how busy you are."

"There are roles out there, but they come with longer processes—some of mine lasted up to five months."

"Community and self-care kept me going when I felt overworked, stressed, or down during my job search."

Ask the Rosenbot
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold
Courtney Kaplan
Taking it to the next level: Career paths in DesignOps
2018 • DesignOps Summit 2018
Gold
Andrew Custage
The Digital Journey: Research on Consumer Frustration and Loyalty
2023 • Advancing Research 2023
Gold
Mitchell Bernstein
Organizing Chaos: How IBM is Defining Design Systems with Sketch for an Ever-Changing AI Landscape
2021 • DesignOps Summit 2021
Gold
Leisa Reichelt
Opening Keynote: Operating in Context
2018 • DesignOps Summit 2018
Gold
Kit Unger
Theme 2: Discussion
2024 • Enterprise Experience 2020
Gold
Peter Merholz
Customer-Centered Design Organizations
2017 • Enterprise Experience 2017
Gold
Yasmine Khan
Checking Bias and Listening to Financially Vulnerable Americans
2020 • Advancing Research 2020
Gold
Sam Proulx
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
2022 • DesignOps Summit 2022
Gold
Megan Blocker
Theme 2 Intro
2025 • Advancing Research 2025
Gold
Pippa Lomas
Paving the Path for Neurodiversity in Design
2023 • DesignOps Summit 2023
Gold
Christian Rohrer
Insight Types That Influence Enterprise Decision Makers
2015 • Enterprise UX 2015
Gold
Surya Vanka
Unleashing Swarm Creativity to Solve Enterprise Challenges
2021 • Design at Scale 2021
Gold
Miles Orkin
Creativity and Culture
2018 • DesignOps Summit 2018
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Briana Thomas
When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org
2021 • DesignOps Summit 2021
Gold

More Videos

Daniel Gloyd

"You can’t know a human honestly from the outside alone; you have to let their reality work on you."

Daniel Gloyd

Designing From the Inside Out: How Method Acting Can Inspire Design Research

February 12, 2026

Deirdre Hirschtritt

"Flour is the core structure of our relationships. Like gluten makes dough stronger, background research makes relationships stronger."

Deirdre Hirschtritt Cesar Paredes Marie Perrot

Research is Only as Good as the Relationships You Build

November 17, 2022

Benjamin Real

"We finally instead of using the compass and the map we finally were able to build a GPS."

Benjamin Real

Maturity Models: A Core Tool for Creating a DesignOps Strategy

October 1, 2021

Max Gadney

"Sometimes you need to view your career like an investor, where you invest your time for the kind of impact you want."

Max Gadney Andrea Petrucci Joshua Stehr Hannah Wickes

Assessing UX jobs for impact in climate

August 14, 2024

Lada Gorlenko

"Seb said his function supports the function that supports the main business – making his work twice removed."

Lada Gorlenko

Theme 1: Intro

January 8, 2024

Feyikemi Akinwolemiwa

"Within five minutes and two seconds, they just dove right in and started collaborating."

Feyikemi Akinwolemiwa

Play to innovate: How curiosity and experimentation transform UX

March 11, 2026

Bria Alexander

"Please be sure to make sure you change your conference itinerary to your local time zone."

Bria Alexander

Opening Remarks

March 29, 2023

Llewyn Paine

"Replacing the entire body with an avatar future-proofs against unanticipated identifiers like tattoos or moles."

Llewyn Paine

[Demo] Deploying AI doppelgangers to de-identify user research recordings

June 5, 2024

Bria Alexander

"It's okay to try and mess up your OKRs in the first few quarters and learn from it."

Bria Alexander Benson Low Natalya Pemberton Stephanie Goldthorpe

OKRs—Helpful or Harmful?

January 20, 2022