Rosenverse
The Importance of Accessible Design Systems

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

The Importance of Accessible Design Systems

Gold
Monday, January 8, 2024 • DesignOps Summit 2020
Share the love for this talk
The Importance of Accessible Design Systems
Speakers: Sheri Byrne-Haber
Link:

Summary

A design system is a set of repeatable components and standards guiding the use of those components. Standards can come in the form of documentation, videos, blogs, discussion channels, meetups and office hours just to name a few. A design system may be built internally within an organization, or there are hundreds of open source design systems that can be downloaded and used. However, only a small percentage of those open source design systems are set up such that they can be successfully implemented in a manner that results in software that is accessible to people with disabilities who use assistive technology to interact with technology. This talk will discuss the importance of accessible design systems and a high level overview of the ten best known open source design systems.

Key Insights

  • Disabilities include temporary and situational conditions, not only permanent impairments.

  • Accessible design systems combine code with standards, documentation, and training to ensure consistent implementation.

  • Color contrast must meet at least a 4.5:1 ratio for readability; misuse of red and green impacts colorblind users significantly.

  • Screen readers require meaningful, context-sensitive alt text or null alt when images are purely decorative to speed navigation.

  • ARIA attributes allow accessibility improvements without changing visual design, debunking the myth that accessible equals ugly or dumbed down.

  • Open source design systems encourage multi-company collaboration and legal sharing to improve accessibility across industries.

  • User research with people with disabilities differs fundamentally from general user research and is critical to accessible design.

  • Accessibility lawsuits in the US are growing rapidly, with some companies facing multiple suits due to backsliding on compliance.

  • Disability is often excluded from corporate diversity, inclusion, and equity programs, hindering accessibility progress.

  • Future accessibility advances rely on unbiased AI and personalized interfaces that remember user accessibility preferences, creating curb-cut-like benefits for all.

Notable Quotes

"Product owners want everybody to be able to use their software, but if it isn't accessible, you're effectively discriminating against disabled users."

"Situational disabilities like glare or temporary injuries affect a large portion of your audience and need to be considered in design."

"You want to code once and reuse components consistently for better UX; inconsistent skip-to-content links are a classic accessibility failure."

"Auto captions on YouTube struggle with accents and technical terms, so manual or human-reviewed captioning is essential for accuracy."

"Icons are not just decoration, they convey information and must meet WCAG color and size guidelines to be usable."

"Accessibility isn't about dumbing down interfaces; except for color, most guidelines do not require changing the look or behavior of components."

"Open source lets companies like Dell, IBM, and the UK government collaborate legally and share accessibility improvements."

"94% of companies exclude disability from their diversity and inclusion initiatives, a major missed opportunity to advance accessibility."

"Employees are now suing employers for inaccessible tools, with million-dollar verdicts even in conservative courts."

"Personalization of accessibility settings will be the next big shift, letting users avoid repeated microaggressions like repeatedly enabling captions."

Ask the Rosenbot
Christian Madsbjerg
Influencing Strategy
2020 • Advancing Research 2020
Gold
Mansi Gupta
Drawing from Feminist Practice to Make Inclusive Design Operational
2022 • DesignOps Summit 2022
Gold
Dorelle Rabinowitz
The Magic Word is Trust
2018 • Enterprise Experience 2018
Gold
Lisa Gironda
Opener: Chief of Staff–An unexpected journey
2024 • DesignOps Summit 2020
Gold
Roberta Dombrowski
Making Research a Team Sport
2022 • Advancing Research 2022
Gold
Bob Baxley
Theme 4: Discussion
2024 • Enterprise Experience 2020
Gold
Uday Gajendar
10 Years of Enterprise UX: Reflecting on the community and the practice
2025 • Enterprise Community
Jen van der Meer
Service design performs value
2025 • Advancing Service Design 2025
Gold
Samuel Proulx
Designing beyond caricatures: Embracing real, diverse user needs
2024 • Advancing Service Design 2024
Gold
Kurt McCulloch
Faster alone, further together: Rebuilding collaboration in the age of AI research
2026 • Advancing Research 2026
Gold
Jaskiran Kang
Why Community is Key to Professionalizing Design
2022 • Civic Design Community
Kate Towsey
Shaping the future of research ops: Expanding roles and strategies for a more integrated research ecosystem
2025 • Advancing Research 2025
Gold
Joshua Graves
We Need To Talk: Addressing Unmet Expectations (Part 2 of 3)
2025 • Rosenfeld Community
Niko Laitinen
Adaptable Org Design for Resilient Times
2021 • Design at Scale 2021
Gold
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops
2022 • Advancing Research Community
Renee Bouwens
Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products
2023 • QuantQual Interest Group

More Videos

Alexia Cohen

"Hiring team members with lived experience was key for authentic engagement and facilitating workshops."

Alexia Cohen Adriane Ackerman

Increasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona

December 4, 2024

Marc Majers

"Interruptions reveal things like auto-save that you never thought about before."

Marc Majers Tony Turner

Interrupted UX - Add A Dose of Reality To Usability Testing

March 11, 2022

Jorge Arango

"VUCA stands for volatility, uncertainty, complexity, and ambiguity."

Jorge Arango

Design as an Antidote to VUCA

May 9, 2019

Brenna Fallon

"Never forget the individual. People are less predictable than algorithms, but they’ll get you through change."

Brenna Fallon

Learning Over Outcomes

October 24, 2019

Daniel Gloyd

"Design is often framed as problem solving, but conversation is a better framework to respect users as active experts."

Daniel Gloyd

Warming the User Experience: Lessons from America's first and most radical human-centered designers

May 9, 2024

Sam Proulx

"A good two-factor system offers multiple methods, like authenticator apps, calls, and texts, with generous timeouts."

Sam Proulx

Online Shopping: Designing an Accessible Experience

October 3, 2023

Kristin Skinner

"The future of education lies in collaboration and adaptation."

Kristin Skinner

Five Years of DesignOps

September 29, 2021

Denise Jacobs

"Racism is by design, and there's no way to counter it unless we counter it with design."

Denise Jacobs Nancy Douyon Renee Reid Lisa Welchman

Interactive Keynote: Social Change by Design

January 8, 2024

Roberta Dombrowski

"Recruit fees from panels can escalate from $100 per participant to $600 due to international and professional targeting."

Roberta Dombrowski Lianna Aduana

5 Reasons to Bring your Recruiting in House

September 30, 2021