Emerging principles for using AI in Design: What the product design team at Miro has learned from deeply integrating AI in their workflow
This video is featured in the AI and UX playlist.
Summary
All of us are experimenting with using AI in our daily work. It is difficult to write prompts, the first output is never right, AI outputs can feel quite shallow, and then there is inertia. We get it, we all yearn for familiarity in our tools and processes – but the reality is that AI is rapidly changing how design gets done. In this interactive session, design and product leaders from Miro will share their real world boards and examples of how they have been using AI. We will cover all stages of the design process – from discovery and roadmapping to design and delivery. We will end with a collective reflection on the emerging principles for using AI for design work.
Key Insights
-
•
AI is shifting design research from primarily primary user interviews to more synthesis of secondary research using tools like AI-generated mind maps.
-
•
Miro users employ AI to cluster large amounts of data, like survey responses, to speed up thematic analysis.
-
•
AI-assisted prototyping tools can transform sketches or screenshots into interactive, shareable clickable prototypes within minutes.
-
•
Designers can now bring code-like interactivity (e.g., CSS, React code) into early prototypes without directly coding themselves.
-
•
Prototyping with AI helps designers collaborate more closely and earlier with engineers, improving design handoff and alignment.
-
•
Non-designers and product managers are empowered by AI tools to create and edit visual mockups, reducing dependency on designers.
-
•
Visual communication enhanced by AI fosters better cross-functional alignment and makes complex concepts accessible to diverse teams.
-
•
AI tools still require precise prompts and patience due to limitations like AI forgetting previous context (goldfish syndrome).
-
•
Current AI prototyping workflows often produce disconnected artifacts not fully collaborative yet, showing room for integration improvement.
-
•
Miro is actively experimenting with embedding AI features throughout the product development lifecycle, including AI prototyping and collaborative editing.
Notable Quotes
"AI is not just speeding up what I used to do, it's changing what I used to do."
"AI can act like a super eager intern who's very confident but sometimes gets things wrong."
"You can take a quick sketch, put it in an AI agent, and ask it to bring it to life."
"Design handoff is really about cozying up with engineers and getting closer to the final product."
"Now it's really accessible for everyone, not just designers, to do visual thinking using these tools."
"I can convert a screenshot into an editable mockup right inside Miro without bothering a designer."
"Visual communication is still really important—it's always better to show rather than tell."
"We need to let go of perfectionism and favor efficiency when using AI in product work."
"AI prototypes can get lost on Slack because they're not always collaborative or integrated yet."
"There’s never been a better time for designers to get their hands on tools that seemed far away before."
Or choose a question:
More Videos
"We aimed for a fifth grade reading level to make materials accessible."
Alexia Cohen Adriane AckermanIncreasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
December 4, 2024
"You want to separate out those distractions from the actual tasks."
Marc Majers Tony TurnerInterrupted UX - Add A Dose of Reality To Usability Testing
March 11, 2022
"Co-creation brings other stakeholders into the design process, not just for requirements but to actually do the design work."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019
"If you forget the individual, you cut out psychological safety, which is the foundation for dependability and structure."
Brenna FallonLearning Over Outcomes
October 24, 2019
"The Shakers’ artifacts allowed moments of silence and moments of song—balancing rationality with spirit in design."
Daniel GloydWarming the User Experience: Lessons from America's first and most radical human-centered designers
May 9, 2024
"A good two-factor system offers multiple methods, like authenticator apps, calls, and texts, with generous timeouts."
Sam ProulxOnline Shopping: Designing an Accessible Experience
October 3, 2023
"Every student has unique strengths that should be recognized and nurtured."
Kristin SkinnerFive Years of DesignOps
September 29, 2021
"Designers are change agents. This is part of your passion and what gets you up in the morning."
Denise Jacobs Nancy Douyon Renee Reid Lisa WelchmanInteractive Keynote: Social Change by Design
January 8, 2024
"Keeping communication fluid with participants until the moderated session keeps them engaged and less likely to forget."
Roberta Dombrowski Lianna Aduana5 Reasons to Bring your Recruiting in House
September 30, 2021