Introduction to MURAL for UX
Summary
Participating in a project or meeting with MURAL and not sure where to start? Learn the basics about the structure, experience, and key features of the app to succeed while collaborating, all from the perspective of a UX practitioner.
Key Insights
-
•
Mural is designed as a remote-first digital workspace that supports hybrid and distributed teams.
-
•
The platform enables spatial and relational organization of ideas, which aligns better with brain processing than linear slideshows.
-
•
Mural includes facilitation tools like Summon, voting, and timers to guide workshops and collaborative activities.
-
•
Visual collaboration in Mural spans ideation, research, low-fi wireframing, and high-fi review phases.
-
•
Mural integrates frameworks such as Lean UX Canvas and Luma Institute methodologies enabling asynchronous facilitation.
-
•
Mural serves as a virtual office space that breaks down traditional barriers of seniority and location by democratizing input.
-
•
Design teams can import high-fidelity assets from tools like Figma into Mural to engage stakeholders unfamiliar with those tools.
-
•
Mural excels in consultant and research contexts where structured, choreographed remote workshops are critical.
-
•
Visitors and users might have restricted permissions such as image uploading depending on admin settings.
-
•
Mural helps replace physical printouts and whiteboards with a shared digital canvas for comments, edits, and annotations.
Notable Quotes
"I use mural for a lot of research where I create interactive co-creative experiences with customers."
"Mural is not just a digital whiteboard — it is the digital office space where collaboration happens across time and space."
"With Mural, information is delivered two ways, not just one; everyone can contribute and view together."
"Holding down the C button lets you drag connectors to visually link objects in Mural."
"We use frameworks in Mural that come with built-in instructions enabling asynchronous facilitation."
"Mural’s facilitation superpowers allow you to conduct workshops with 30 people divided into groups seamlessly."
"We put high-fidelity designs in Mural so stakeholders unfamiliar with Figma can still comment and interact."
"Mural democratizes collaboration by letting people contribute regardless of seniority or location."
"You can pan around by holding the space bar and dragging to explore the Mural canvas freely."
"Most presentations at Mural happen inside Mural itself — slides are becoming a thing of the past."
Or choose a question:
More Videos
"You can’t know a human honestly from the outside alone; you have to let their reality work on you."
Daniel GloydDesigning From the Inside Out: How Method Acting Can Inspire Design Research
February 12, 2026
"I just feel like you’re talking to robots in the system a lot. They don’t have any awareness of other people’s cultures or worldviews."
Deirdre Hirschtritt Cesar Paredes Marie PerrotResearch is Only as Good as the Relationships You Build
November 17, 2022
"I was not able to come up for them to be involved so I had to learn how to structure it in a way that we could share how this was important for the team."
Benjamin RealMaturity Models: A Core Tool for Creating a DesignOps Strategy
October 1, 2021
"I always see interviews as a two-way conversation where I’m interviewing them as much as they’re interviewing me."
Max Gadney Andrea Petrucci Joshua Stehr Hannah WickesAssessing UX jobs for impact in climate
August 14, 2024
"Seb said his function supports the function that supports the main business – making his work twice removed."
Lada GorlenkoTheme 1: Intro
January 8, 2024
"It’s not about play at work being silly; it’s about weaving it in seamlessly so it just feels right."
Feyikemi AkinwolemiwaPlay to innovate: How curiosity and experimentation transform UX
March 11, 2026
"If you want to participate in the conference’s general vibe and community, it is essential to join Slack."
Bria AlexanderOpening Remarks
March 29, 2023
"Even if you’re not doing facial recognition, storing face and voice data is under growing legal scrutiny."
Llewyn Paine[Demo] Deploying AI doppelgangers to de-identify user research recordings
June 5, 2024
"OKRs are not one-size-fits-all; you have to shape them based on your organizational context and culture."
Bria Alexander Benson Low Natalya Pemberton Stephanie GoldthorpeOKRs—Helpful or Harmful?
January 20, 2022