Rosenverse
Thinking in systems to address climate with Sheryl Cababa

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Thinking in systems to address climate with Sheryl Cababa

Wednesday, June 12, 2024 • Climate UX Interest Group
Share the love for this talk
Thinking in systems to address climate with Sheryl Cababa
Speakers: Sheryl Cababa and Alexis Oh
Link:

Summary

Our sixth session, led by Sheryl Cababa, author of Closing the Loop: Systems Thinking for Designers explores the relationship between systems thinking and climate solutions. We use real-world examples to discuss systemic and organisational power dynamics, incentives, and how seeing and understanding them can integrate climate solutions into your work. Moderated by Alexis Oh

Key Insights

  • •

    Systems thinking extends perspective to understand interconnectedness, causality, and wholeness beyond immediate work scopes.

  • •

    The iceberg model helps teams uncover root causes beneath surface problems by analyzing events, trends, mental models, and structures.

  • •

    Structural elements like company policies significantly shape behaviors and are often the hardest yet most impactful change points.

  • •

    A committed minority of 25% can shift majority viewpoints, offering optimism for grassroots climate action within organizations.

  • •

    Designers and information architects are naturally positioned as systemic change agents due to their cross-functional roles and mental models.

  • •

    Participatory systems mapping involving diverse stakeholders aligns understanding and surfaces leverage points more effectively than solo efforts.

  • •

    Prototyping and pilots in systems thinking allow testing potential interventions cheaply and reduce risk-avoidant inertia.

  • •

    Frameworks like the theory of change and STEEP analysis keep climate action efforts grounded and aligned to measurable outcomes.

  • •

    Personifying the environment as a stakeholder (e.g., 'Mother Nature' card) facilitates embedding climate considerations into product decisions.

  • •

    Long-term design thinking inspired by indigenous principles (seven generations) reinforces decision impact across future horizons.

Notable Quotes

"Always design a thing by thinking of its next larger context: a chair in a room, a room in a house, a house in an environment."

"Designers are change agents within their organizations because we’re multidisciplinary, empathetic, and compassionate."

"It only requires 25% of a committed minority to reverse a majority viewpoint in a population."

"Systems thinking is a mindset that extends your perspective beyond the immediate problem to see interconnections and consequences."

"Mapping is not just for presentation; it’s a practice to evolve your understanding of a complex problem space."

"Personifying the environment as a stakeholder is like Trojan horsing important climate conversations into the design process."

"You don’t need formal power to be a change agent; influence through alignment and stakeholder mapping is key."

"Pilots and prototyping create evidence to inform decisions, making change more achievable and less risky."

"The organization’s website structure often mirrors its internal organizational structure and decision-making."

"Design for seven generations—think about decisions that affect future people, not just immediate outcomes."

Ask the Rosenbot
Frances Yllana
D.E.A.R.R. Diaries (Discipline, Experience, Architecture, Reflection + Revolution)
2022 • Civic Design 2022
Gold
Margot Bloomstein
Fostering Trust in Your Brand and Beyond
2020 • Enterprise Community
Mackenzie Guinon
M.C. Escher’s UX Research Career Ladder
2022 • Advancing Research 2022
Gold
Vicky Teinaki
Short Take #3: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Noz Urbina
Rapid AI-powered UX (RAUX): A framework for empowering human designers
2025 • Rosenfeld Community
Susan Weinschenk
Evaluating the Maturity of UX in Your Organization
2020 • Enterprise Community
Louis Rosenfeld
Do you want to work on climate? (Climate UX Discussion Series)
2023 • Climate UX Interest Group
Joshua Graves
We Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
2025 • Rosenfeld Community
Sarah Williams
A Framework for CX Transformation
2021 • Design at Scale 2021
Gold
Amy Gawronski Zuccaro
Advice for DesignOps Employee #1
2021 • DesignOps Summit 2021
Gold
Tutti Taygerly
Videconference: How to Work with Difficult People with Tutti Taygerly
2020 • Enterprise Community
Dr. Nikki Smith
Research Strategy: Connecting Insights to Outcomes
2025 • Advancing Research 2025
Gold
Michael Polivka
Scaling Design through Relationship Maps
2017 • DesignOps Summit 2017
Gold
Michael Weir
Mixed Methods and Behavioural Science
2023 • Rosenfeld Community
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Nick Lewis
Designing and building low-carbon websites independently
2025 • Climate UX Interest Group

More Videos

Mark Interrante

"Many organizations silo data inputs and prioritize within categories before combining results."

Mark Interrante Harry Max

AI for Prioritization (3rd of 3 seminars)

July 11, 2024

Patrizia Bertini

"Storytelling drives outcomes. Build your good story."

Patrizia Bertini

The (r)evolution of designOps: It’s Time to Think (really) BIG

September 11, 2025

Shan Shen

"Start small, try to learn as you go, and set realistic expectations to avoid being humbled when things go live."

Shan Shen

Translating UX Terms into Business Contexts

November 29, 2023

Adam Thomas

"Everyone has a plan until they get punched in the mouth, said Mike Tyson."

Adam Thomas

Survival Metrics – Making Change in a Fast, Data-Informed, and Politically Safe Way

December 6, 2022

Robin Beers

"In the application process for merchant services, underwriting’s risk-first mindset conflicted with customer needs, causing friction."

Robin Beers

Research as a Catalyst for Organizational Transformation

March 12, 2021

Sheri Byrne-Haber

"Keeping something cloud-based accessible is the most complicated because of hundreds of releases per day in continuous integration."

Sheri Byrne-Haber

Accessibility at Scale

June 9, 2021

Joseph Meersman

"Playbacks are stakeholder-focused meetings that sell the work’s story and drive buy-in, different from critiques focused on craft."

Joseph Meersman

Sweating the Pixel: Scaling Quality through Critique

June 10, 2021

Deanna Washington

"It’s not just about design; build relationships with HR, product management, sales, and more."

Deanna Washington Bria Alexander Jon Fukuda Saara Kamppari-Miller Farid Sabitov

Connecting the Ops: Plenary Panel and Closing Circle

September 9, 2022

Aaron Stienstra

"Citizen participation is like eating spinach—everyone agrees it’s good, but few actually do it meaningfully."

Aaron Stienstra Lashanda Hodge

Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government

December 8, 2021