Rosenverse
The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?

Gold
Friday, December 10, 2021 • Civic Design 2021
Share the love for this talk
The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
Speakers: Meghan Hellstern and Joanne Dong
Link:

Summary

Civic design has achieved much success in recent decades by focusing on delivering better public services and designing interactions between government and residents. However, to meet the complex challenges humanity and earth face, civic design must evolve so its full potential as a practice and community can be harnessed to address today’s wicked problems, such as mental health, inequality, and climate change.

Join us as we explore the paradigm shifts and practices we believe are urgently needed to maximize the impact and relevance of civic design: from human-centered to life-centered; from design thinking to complexity thinking; from ego-systems to eco-systems… and beyond.

Key Insights

  • •

    Civic design has evolved from business-centered to more human-centered and is now positioned to shift towards life-centered design that includes plants, animals, and ecosystems.

  • •

    Current design methods like design thinking often focus too narrowly on immediate and predictable futures, missing long-term systemic impacts.

  • •

    Expertise-led design can inadvertently replicate harmful power dynamics instead of empowering communities.

  • •

    Zane’s 22nd century Civic design team exemplifies a decentralized, community-led, interdisciplinary approach using complexity thinking and AI to manage ecosystems and address hyperlocal crises.

  • •

    Transitioning to a new design paradigm requires stabilizers to maintain current systems, housekeepers to manage endings, and trailblazers to create emergent new patterns.

  • •

    Radical participatory, regenerative, trauma-responsive, relational, emergent, pluralistic, and commons-focused designs are key patterns in evolving Civic design practice.

  • •

    Restoring human senses and reconnecting to nature is foundational to effective sense-making for addressing complex civic challenges.

  • •

    Visual tools like Wicked problem mapping and Giga Maps help communicate systemic relationships and incentivize holistic, long-term thinking across silos.

  • •

    Addressing intertwined crises like climate change, mental health, and inequality requires moving beyond symptom-focused solutions to systemic interventions.

  • •

    Designers hold a unique responsibility to shape culture and values that will determine the future of humanity and all life on Earth.

Notable Quotes

"Design creates culture, culture shapes values, and those values in turn determine the future."

"Is this enough? Can Civic design do more? There’s a crisis and pressing need for us to evolve our practice."

"The pale blue dot, that tiny speck in the vast universe, reminds us of our precious, unique responsibility to take care of this planet."

"Zane’s team works life-centered, collaborating with plants, animals, and ecosystems, expanding Civic design beyond human systems."

"Today’s problems come from yesterday’s solutions."

"How might we empower communities to initiate, lead, and design solutions that impact them directly?"

"Regenerative design is about healing and nourishing instead of exploiting and destroying."

"Relational design privileges relationships and reciprocity not only between people but also with rivers, mountains, and animals."

"Emergence means that something new arises through simple interactions; we design interactions so systems find their own desirable solutions."

"What role do you want to play in helping save us and our beautiful planet from ourselves?"

Ask the Rosenbot
Uday Gajendar
Theme Four Intro
2023 • Enterprise UX 2023
Gold
Sam Proulx
Prototype Reviews, People With Disabilities, and You
2021 • Civic Design 2021
Gold
Husani Oakley
Theme Two Intro
2023 • Enterprise UX 2023
Gold
Dave Hora
Advice for Establishing Research
2022 • Advancing Research Community
Jen van der Meer
Service design performs value
2025 • Advancing Service Design 2025
Gold
Dave Malouf
The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 2)
2022 • DesignOps Community
Alicia D. Johnson
Disasters and the 21st Century
2021 • Civic Design 2021
Gold
Scott Plewes
Why Isn't Your UX Approach Going Viral?: A Mathematical Model
2023 • Advancing Research 2023
Gold
Steve Sanderson
Discussion
2015 • Enterprise UX 2015
Gold
Peter Boersma
How to Define and Maintain a DesignOps Roadmap
2023 • DesignOps Summit 2023
Gold
Matteo Gratton
Can Data and Ethics Live Together?
2021 • DesignOps Summit 2021
Gold
Steve Portigal
War Stories LIVE! Q&A-Discussion
2020 • Advancing Research 2020
Gold
Uday Gajendar
Leading through the long tail of trauma
2022 • Advancing Research Community
Jorge Arango
[Demo] How to re-categorize content at scale using LLMs
2024 • Designing with AI 2024
Gold
Bob Baxley
Theme 4: Discussion
2024 • Enterprise Experience 2020
Gold
Landon Barnes
Are My Research Findings Actually Meaningful?
2022 • Advancing Research 2022
Gold

More Videos

Mark Interrante

"Prioritization work is a political process, and politics are hard to do in technology."

Mark Interrante Harry Max

AI for Prioritization (3rd of 3 seminars)

July 11, 2024

Patrizia Bertini

"If you are not speaking to the CEO or C-executives about compliance and transformation, someone else will."

Patrizia Bertini

The (r)evolution of designOps: It’s Time to Think (really) BIG

September 11, 2025

Shan Shen

"You want to be strict in what you emit but liberal in what you accept, to be clear and precise but also give some grace."

Shan Shen

Translating UX Terms into Business Contexts

November 29, 2023

Adam Thomas

"Everyone has a plan until they get punched in the mouth, said Mike Tyson."

Adam Thomas

Survival Metrics – Making Change in a Fast, Data-Informed, and Politically Safe Way

December 6, 2022

Robin Beers

"Research is inherently a silo-busting activity because customers experience the whole, not just parts divided by departments."

Robin Beers

Research as a Catalyst for Organizational Transformation

March 12, 2021

Sheri Byrne-Haber

"You want to catch accessibility defects early through automated testing in your CI/CD pipeline, what we call shifting left."

Sheri Byrne-Haber

Accessibility at Scale

June 9, 2021

Joseph Meersman

"Design shares are more about presenting finished work and practice defending it, not about peer-to-peer feedback."

Joseph Meersman

Sweating the Pixel: Scaling Quality through Critique

June 10, 2021

Deanna Washington

"Make a business case for yourself by bragging about your capabilities and making them applicable."

Deanna Washington Bria Alexander Jon Fukuda Saara Kamppari-Miller Farid Sabitov

Connecting the Ops: Plenary Panel and Closing Circle

September 9, 2022

Aaron Stienstra

"Equal solutions still leave some people out; tailoring based on needs actually provides equity."

Aaron Stienstra Lashanda Hodge

Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government

December 8, 2021