Rosenverse
War Stories LIVE! Tamara Hale

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

War Stories LIVE! Tamara Hale

Gold
Monday, March 30, 2020 • Advancing Research 2020
Share the love for this talk
War Stories LIVE! Tamara Hale
Speakers: Tamara Hale
Link:

Summary

Tamara from Longmont, Colorado, shares her story about the intersection of bodily modifications, identity, and cultural expectations in professional environments. As a researcher accustomed to adapting her appearance for different cultural contexts—from wearing a headscarf in East London mosques to adopting a Peruvian accent in Peru—she discusses an incident in Tokyo where she removed her piercings to fit Japanese business norms. She contrasts this with her California casual tech background where piercings were embraced. Despite her sacrifices, she encounters a product manager wearing a nose stud, which prompts her to question authenticity and cultural expectations. With insights from her interpreter, she learns the customer perceives her as the serious business leader, regardless of her piercings. Tamara reflects on how these adaptations are acts of respect, survival, and agency, especially for marginalized groups, and how they lead to continual self-reinvention and humility in navigating identity across cultures.

Key Insights

  • •

    Bodily modifications are often strategic adaptations to bridge cultural and professional divides.

  • •

    Researchers frequently change their appearance and behavior to gain access and respect in varied cultural contexts.

  • •

    Identity is fluid and shaped by context rather than fixed or purely authentic.

  • •

    Marginalized groups often modify their bodies and practices for protection and to navigate exclusionary spaces.

  • •

    Corporate norms vary widely, as seen between conservative financial firms and casual tech environments.

  • •

    Visual markers like piercings can be interpreted differently depending on cultural perspectives and customer perceptions.

  • •

    External interpretations of professionalism can undermine personal self-image and agency.

  • •

    Adaptations to bodily presentation are not necessarily betrayals of self but acts of respect and survival.

  • •

    Collaborating with cultural insiders (e.g., interpreters) provides crucial nuanced understanding in cross-cultural work.

  • •

    Continuous bodily and identity adaptations contribute to discovering new versions of oneself over time.

Notable Quotes

"I’ve done the headscarf when recruiting door to door at the mosques of East London."

"I traded my butch boots for kitten heels when interviewing scientists who adhere to biblical beliefs of creationism."

"I’ve literally relearned how to walk."

"It’s probably a good idea to remove the piercings my interpreter confirmed."

"To some people, acts of bodily modification may seem inauthentic, maybe even a betrayal of my unique self."

"Women, people of color, LGBTQ folks, and other minorities are deeply familiar with having to modify bodies and bodily practices as steps for protection and self preservation."

"My heart sank. What the F? Clearly this guy didn’t understand."

"What was important was that in the eyes of the customer, I conveyed the part authentically."

"Whatever image I had attempted to create was always subject to interpretations that I could not control."

"I have learned not to hold on too tightly to the ideas I’ve constructed about myself."

Ask the Rosenbot
Rachael Dietkus, LCSW
Leading through the long tail of trauma
2022 • Advancing Research Community
Savannah Carlin
Don't botch the bot: Designing interactions for AI
2024 • Designing with AI 2024
Gold
Cennydd Bowles
Exit Interview #2: Rediscovering the ethical heart of design
2025 • Rosenfeld Community
Sofia Quintero
The Product Philosophy Behind EnjoyHQ
2021 • Advancing Research 2021
Gold
Devon Powers
Imagining Better Futures
2022 • Advancing Research 2022
Gold
Joshua Graves
We Need To Talk: Addressing Unmet Expectations (Part 2 of 3)
2025 • Rosenfeld Community
Barb Spanton
Doing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'
2022 • Design at Scale 2022
Gold
Mackenzie Cockram
Integrating Qualitative and Quantitative Research from Discovery to Live
2022 • QuantQual Interest Group
Jemma Ahmed
Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation
2025 • Advancing Research 2025
Gold
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Ed Mullen
Designing the Unseen: Enabling Institutions to Build Public Trust
2022 • Civic Design 2022
Gold
Billy Carlson
Pro-level UI Tips for Beginners
2022 • DesignOps Summit 2022
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Advancing Research 2023
Gold
Eniola Oluwole
Lessons From the DesignOps Journey of the World's Largest Travel Site
2019 • DesignOps Summit 2019
Gold
Jake Burghardt
Stop wasting research: Create new value with insight summaries
2025 • Rosenfeld Community
Christopher Taylor Edwards
Design as a Team Practice, A Practical Guide to Cross-functional Collaboration
2021 • DesignOps Summit 2021
Gold

More Videos

Corey Long

"The job market is flooded with overqualified candidates competing for fewer roles, often below their experience level."

Corey Long

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired

September 23, 2024

Gretchen Anderson

"No wiki in the world is as good as somebody who can come and tell you how to bend the rules a little bit."

Gretchen Anderson

Scaling the Human Center

June 8, 2017

Lori Muszynski

"Boldness is only possible and enabled by generosity. Generosity means empathy, collaboration, and transparency."

Lori Muszynski Peter Merholz

Keeping Design Weird

October 2, 2023

Sam Proulx

"Screen readers let us jump directly to content, replicating visual skimming of a web page."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

June 9, 2021

Prayag Narula

"Building more ethical, responsible, and humanistic forms of technologies requires diverse and interdisciplinary conversations."

Prayag Narula Rida Qadri

HCI 2.0: Humanity Deserves the Attention that UX Research has to Offer

March 28, 2023

Deanna Smith

"Anecdotal feedback from team members helps leaders understand the real impact of change."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Lija Hogan

"Democratization helps free up researchers by shifting ad hoc research to others."

Lija Hogan

Doing more with more: Lessons from the Front Lines of Democratization

March 9, 2022

Sam Proulx

"No company has a dominant advantage in AR/VR accessibility yet, but that will change in the coming years."

Sam Proulx

To Boldly Go: The New Frontiers of Accessibility

March 11, 2022

Bria Alexander

"A little color purple to start the day. Good morning."

Bria Alexander

Opening Remarks

October 3, 2023