Advancing Research 2020

Monday, March 30, 2020 • Advancing Research 2020

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War Stories LIVE! Q&A-Discussion

Steve Portigal • Author of Doorbells, Danger, and Dead Batteries and Interviewing Users
Susan Simon-Daniels • Senior Manager, User Experience Research, Oracle | NetSuite
Tamara Hale • Research Strategy Manager, Workday
Randolph Duke II • Senior Researcher & Design Strategist, Cantina

Monday, March 30, 2020 • Advancing Research 2020

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War Stories LIVE! Randy Duke II

Randolph Duke II • Senior Researcher & Design Strategist, Cantina

Monday, March 30, 2020 • Advancing Research 2020

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War Stories LIVE! Steve Portigal

Steve Portigal • Author of Doorbells, Danger, and Dead Batteries and Interviewing Users

Monday, March 30, 2020 • Advancing Research 2020

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War Stories LIVE! Susan Simon-Daniels

Susan Simon-Daniels • Senior Manager, User Experience Research, Oracle | NetSuite

Monday, March 30, 2020 • Advancing Research 2020

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War Stories LIVE! Tamara Hale

Tamara Hale • Research Strategy Manager, Workday

Monday, March 30, 2020 • Advancing Research 2020

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A New Vantage Point: Building a Pipeline for Multifaceted Research(ers)

Joi Freeman • Founder & CEO, Remnant Strategy

Monday, March 30, 2020 • Advancing Research 2020

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Checking Bias and Listening to Financially Vulnerable Americans

Yasmine Khan • UX Consultant

Monday, March 30, 2020 • Advancing Research 2020

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Lessening the Research Burden on Vulnerable Communities

Sarah Fathallah • Social Designer and Researcher

Monday, March 30, 2020 • Advancing Research 2020

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Stereotyped by Design: Pitfalls in Cross-Cultural User Research

Alba Villamil • User Experience Researcher

Monday, March 30, 2020 • Advancing Research 2020

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Scaling ResearchOps: Helping Researchers do Their Best Work

Brigette Metzler • User Research Librarian, Australian Government Department of Human Services

Monday, March 30, 2020 • Advancing Research 2020

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Atomizing Research: Trend or Trap

Matt Duignan • Principal Research Manager, Microsoft

Monday, March 30, 2020 • Advancing Research 2020

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Inviting the Whole Org to Come See For Yourself

Jesse Zolna • Director, User Experience Research, ADP

Monday, March 30, 2020 • Advancing Research 2020

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Building a Customer-Centric Culture

Crystal Yan • Product Lead, New Initiatives, Remitly

Monday, March 30, 2020 • Advancing Research 2020

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The Five Dysfunctions of Democratized Research at Scale

Leisa Reichelt • Head of Research and Insights, Atlassian

Tuesday, March 31, 2020 • Advancing Research 2020

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Complex Problem? Add Clarity by Combining Research and Systems Thinking

Sarah Flamion • Research Architect, Salesforce

Tuesday, March 31, 2020 • Advancing Research 2020

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Convergent Research Techniques in Customer Journey Mapping

Jemma Ahmed • Advancing Research Curator

Tuesday, March 31, 2020 • Advancing Research 2020

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Designing Delightful Listening Experiences: Mixed Methods Research in the Age of Machine Learning

Sohit Karol • Staff User Researcher at Spotify

Tuesday, March 31, 2020 • Advancing Research 2020

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Lead With Purpose

Brianna Sylver • President, Sylver Consulting

Tuesday, March 31, 2020 • Advancing Research 2020

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Influencing Strategy

Christian Madsbjerg • Co-Founder, ReD Associates

Tuesday, March 31, 2020 • Advancing Research 2020

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Closing Plenary: The Crisis of Digital

Leah Buley • Author of The User Experience Team of One

Tuesday, March 31, 2020 • Advancing Research 2020

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The Heart and Brain of the AI Research

Liwei Dai • UX Researcher, AI and Machine Learning, Capital One

Tuesday, March 31, 2020 • Advancing Research 2020

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So You've Got a Seat at the Table. Now What?

Dalia El-Shimy • Senior Staff UX Researcher, Shopify

Tuesday, March 31, 2020 • Advancing Research 2020

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Double Your Mileage: Use Your Research Strategically

Nathan Shedroff • Co-author of Blind Spot and Make It So; author of Design Is the Problem