Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Merging Improv with Design
Summary
Our guest, Cheryl Platz, applies her extensive experience as a professional improv performer and educator to her design work in "unexpected" ways. Improv is more than a performance technique - it's a mindset that helps us energetically embrace constraints and uncertainty.
Key Insights
-
•
Improv skills like 'yes and' help designers build on colleagues' ideas rather than dismissing them, improving brainstorming and critiques.
-
•
The concept of justification in improv mirrors how designers incorporate business or stakeholder constraints into design solutions.
-
•
Understanding 'status' through microbehaviors helps with navigating and influencing workplace dynamics and presentations.
-
•
Physical and verbal improv skills complement each other; nonverbal storytelling is often stronger in English as a second language participants.
-
•
Improv requires abandoning shame and creating a safe, consensual environment to unlock creativity, which varies across cultures.
-
•
Many beginner improvisers mistakenly focus on humor rather than honesty and storytelling, which are core to impactful improv.
-
•
Improvisational storytelling strengthens abilities to build meaningful customer narratives and story arcs in design.
-
•
Applied improv role-play can train medical professionals and design teams, but requires internal trust to overcome self-consciousness.
-
•
Cultural expectations and language barriers significantly influence improv participation and success in global teams.
-
•
Practicing physical presence and managing gestures can counteract nervousness and unconscious biases in professional settings.
Notable Quotes
"Yes and means taking the ideas someone else gives you and building on that, not dismissing them outright."
"Abandon all shame—that's the money quote when it comes to improv and unlocking presence."
"Status is about microbehaviors like eye contact and gestures that shape how confident or intimidating someone appears."
"Improv isn't about being funny; honesty and storytelling matter much more."
"Playing silly improv games reconnects you with your kindergarten self and builds hidden listening muscles."
"In design critiques, framing feedback through justification helps incorporate seemingly impossible requests into context."
"Not everyone is comfortable with the physical side of improv, and that's totally fine—mental exercises also build core skills."
"You have to be very careful with audience participation: it must be consensual and overexplained to avoid vulnerability."
"Improv helps me be high energy and engaged in meetings, which others sometimes notice as 'winging it' fluidly."
"Cultural differences mean improv expectations vary widely—what works in the U.S. might not in Italy or Africa."
Or choose a question:
More Videos
"Empathy in jazz means the band is in it together—when someone plays a wrong chord, the rest adapt and turn it into an opportunity."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
November 6, 2017
"Writing a book is awful in terms of time, sweat, and time away from your loved ones, but it’s an amazing gift to dig deep into something you care about."
Louis RosenfeldCoffee with Lou: Should You Write a (UX) Book?
March 7, 2024
"Building influence has been such a challenging part of growing in my own career. It takes a lot of communication and understanding others’ goals."
Catt Small Micah Bennett Brian Carr Jessica HarlleeWhat's Next for ICs: Exploring Staff and Principal Designer Roles
February 22, 2024
"Typically we get stuck answering the questions we know we can answer but lose the chance to see the big picture."
Marieke McCloskeyUser Science: Product Analytics & User Research
March 11, 2021
"User recordings are your most valuable asset but have become riskier due to biometric privacy laws."
Llewyn Paine[Demo] Deploying AI doppelgangers to de-identify user research recordings
June 5, 2024
"If you cannot remove a treatment, it may not be a true cause."
Joshua NobleCasual Inference
October 6, 2023
"Storytelling helps gain people’s attention, build empathy, and improve understanding and recall of key points."
Sara LogelYour Colleagues are Your Users Too
March 29, 2023
"The themes this year include transforming century-old industries, startup to enterprise, the outsider’s perspective, and partnering to transform."
Bria Alexander Louis RosenfeldWelcome
January 8, 2024
"Confidence is a higher burden in retail because people are giving real money; inaccessible flows cause quick abandonment."
Sam ProulxOnline Shopping: Designing an Accessible Experience
June 7, 2023
