Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 3 Intro

Gold
Friday, October 1, 2021 • DesignOps Summit 2021
Share the love for this talk
Theme 3 Intro
Speakers: Alana Washington
Link:

Summary

Day three of the Design Ops Summit centered on exploring the future of design operations, guided by community input highlighting excitement around shaping this future collaboratively. Anglos presented the State of Design Ops report, establishing the current landscape and forecasting trends. A panel including Tim Gilligan, Meredith Blackbrand, and Bria Alexander discussed emerging themes from the community and the report, deepening the dialogue around future challenges and opportunities. Natalie Dunbar explored the convergence of content strategy and design ops, providing actionable strategies for aligning these disciplines. Benjamin Rial shared a compelling narrative about wayfinding and navigating the path forward, while John Calhoun used mountain climbing metaphors to reflect on reaching peaks and plotting next goals. Lastly, April led an interactive session helping attendees define where they want to go post-summit through reflective provocations. Throughout, sponsor sessions reinforced themes with practical tools, supporting attendees in engaging hands-on with evolving design ops practices.

Key Insights

  • The Design Ops community is eager to collectively shape the future direction of the discipline.

  • Anglos' State of Design Ops report provides a critical baseline and forecasts trends shaping the field.

  • Panelists Tim Gilligan, Meredith Blackbrand, and Bria Alexander emphasize integrating community insights with expert perspectives to chart future paths.

  • Content strategy and design operations are increasingly converging, offering tactical synergy as highlighted by Natalie Dunbar.

  • Wayfinding, as described by Benjamin Rial, is a valuable metaphor for navigating design ops futures.

  • John Calhoun's use of mountain climbing metaphors illustrates the importance of recognizing milestones and setting new goals in design ops evolution.

  • Interactive provocations led by April encourage practitioners to actively map personal and organizational futures post-conference.

  • Sponsor sessions integrate tooling experiences that support the themes of future-focused design operations.

  • Community surveys are instrumental for steering summit content and ensuring relevance to practitioner needs.

  • Collaboration and shared storytelling are foundational for advancing the design ops discipline.

Notable Quotes

"One theme was very clear and that was around the future."

"You are all very excited about the future of design ops because you are charting the course together."

"Anglos' State of Design Ops report is a really incredible baseline about where we are today."

"We’ve got Tim Gilligan, Meredith Blackbrand, and Bria Alexander on a panel about the future of design ops."

"Natalie Dunbar will talk about the convergence of content strategy and design operations and charting a course together."

"Benjamin Rial is going to tell a really awesome story about wayfinding and future wayfinding."

"John Calhoun is going to talk to us about reaching our peak and figuring out if we’ve reached our peak and how to find the next one."

"April will lead us through provocations and thoughts about where we want to be once we leave here."

"Sponsor sessions support the theme and allow you to play around with awesome tools."

"We heard from the community through surveys which helped us understand what you hope to see at this year's Design Ops Summit."

Ask the Rosenbot
Onur Kocan
Understanding the Strategy for Civic Design in a Complex City: Istanbul
2022 • Civic Design 2022
Gold
Matt Bernius
Trauma-informed Research: A Panel Discussion
2021 • Advancing Research Community
Etienne Fang
Power of Insights: Why sharing is better than silos with Uber’s Insights Platform
2019 • Advancing Research Community
Sam Ladner
Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX
2016 • Enterprise UX 2016
Gold
Amy Paris
Delivering Equity: Government Services for All Ages, Languages, Sexual Orientations, and Gender Identities
2021 • Civic Design 2021
Gold
Lada Gorlenko
Theme 1: Intro
2024 • Enterprise Experience 2020
Gold
Marieke McCloskey
User Science: Product Analytics & User Research
2021 • Advancing Research 2021
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Jen Crim
Culture, DIBS & Recruiting
2021 • Design at Scale 2021
Gold
Rebecca Topps
Planning and conducting remote usability studies for accessibility
2020 • Advancing Research Community
Brad Peters
Short Take #1: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Renee Reid
Becoming a ResearchH.E.R (Highly Enterprise Ready)
2019 • Enterprise Experience 2019
Gold
Bria Alexander
Charting the future of DesignOps: A community workshop
2024 • DesignOps Community
Jemma Ahmed
Democratization: Working with it, not against it [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Dagmara Kukawka
Tiny team, moonshot impact: Democratizing research across continents
2026 • Advancing Research 2026
Gold
Joerg Beringer
Scaling User Research with AI: Continuous Discovery of User Needs in Minutes
2025 • Designing with AI 2025
Gold

More Videos

Jim Kalbach

"We have never played together before and never rehearsed, yet we pulled off a great rendition spontaneously."

Jim Kalbach

Jazz Improvisation as a Model for Team Collaboration

November 6, 2017

Louis Rosenfeld

"Inclusion, collaboration, and iteration are the three pillars of how we work with authors to make a book."

Louis Rosenfeld

Coffee with Lou: Should You Write a (UX) Book?

March 7, 2024

Catt Small

"The difference between director and principal often lies in whether you’re inspired more by leading people or focused on outputs and craft."

Catt Small Micah Bennett Brian Carr Jessica Harllee

What's Next for ICs: Exploring Staff and Principal Designer Roles

February 22, 2024

Marieke McCloskey

"Finding out more about these most active users is a key priority this year, said our CEO at the board presentation."

Marieke McCloskey

User Science: Product Analytics & User Research

March 11, 2021

Llewyn Paine

"Even if you’re not doing facial recognition, storing face and voice data is under growing legal scrutiny."

Llewyn Paine

[Demo] Deploying AI doppelgangers to de-identify user research recordings

June 5, 2024

Joshua Noble

"Random assignment to treatment or control is essential—if it’s not random, it’s not a true experiment."

Joshua Noble

Casual Inference

October 6, 2023

Sara Logel

"Empathy doesn’t come from reading a report—you don’t get close to users by just reading data."

Sara Logel

Your Colleagues are Your Users Too

March 29, 2023

Bria Alexander

"We made a very intentional choice to build in five minute breaks after every talk based on feedback and experience."

Bria Alexander Louis Rosenfeld

Welcome

January 8, 2024

Sam Proulx

"Frequent, bite-sized training is crucial so staff actually remember how to support customers with disabilities."

Sam Proulx

Online Shopping: Designing an Accessible Experience

June 7, 2023