Rosenverse
Theme 3 Intro

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 3 Intro

Gold
Friday, October 1, 2021 • DesignOps Summit 2021
Share the love for this talk
Theme 3 Intro
Speakers: Alana Washington
Link:

Summary

Day three of the Design Ops Summit centered on exploring the future of design operations, guided by community input highlighting excitement around shaping this future collaboratively. Anglos presented the State of Design Ops report, establishing the current landscape and forecasting trends. A panel including Tim Gilligan, Meredith Blackbrand, and Bria Alexander discussed emerging themes from the community and the report, deepening the dialogue around future challenges and opportunities. Natalie Dunbar explored the convergence of content strategy and design ops, providing actionable strategies for aligning these disciplines. Benjamin Rial shared a compelling narrative about wayfinding and navigating the path forward, while John Calhoun used mountain climbing metaphors to reflect on reaching peaks and plotting next goals. Lastly, April led an interactive session helping attendees define where they want to go post-summit through reflective provocations. Throughout, sponsor sessions reinforced themes with practical tools, supporting attendees in engaging hands-on with evolving design ops practices.

Key Insights

  • •

    The Design Ops community is eager to collectively shape the future direction of the discipline.

  • •

    Anglos' State of Design Ops report provides a critical baseline and forecasts trends shaping the field.

  • •

    Panelists Tim Gilligan, Meredith Blackbrand, and Bria Alexander emphasize integrating community insights with expert perspectives to chart future paths.

  • •

    Content strategy and design operations are increasingly converging, offering tactical synergy as highlighted by Natalie Dunbar.

  • •

    Wayfinding, as described by Benjamin Rial, is a valuable metaphor for navigating design ops futures.

  • •

    John Calhoun's use of mountain climbing metaphors illustrates the importance of recognizing milestones and setting new goals in design ops evolution.

  • •

    Interactive provocations led by April encourage practitioners to actively map personal and organizational futures post-conference.

  • •

    Sponsor sessions integrate tooling experiences that support the themes of future-focused design operations.

  • •

    Community surveys are instrumental for steering summit content and ensuring relevance to practitioner needs.

  • •

    Collaboration and shared storytelling are foundational for advancing the design ops discipline.

Notable Quotes

"One theme was very clear and that was around the future."

"You are all very excited about the future of design ops because you are charting the course together."

"Anglos' State of Design Ops report is a really incredible baseline about where we are today."

"We’ve got Tim Gilligan, Meredith Blackbrand, and Bria Alexander on a panel about the future of design ops."

"Natalie Dunbar will talk about the convergence of content strategy and design operations and charting a course together."

"Benjamin Rial is going to tell a really awesome story about wayfinding and future wayfinding."

"John Calhoun is going to talk to us about reaching our peak and figuring out if we’ve reached our peak and how to find the next one."

"April will lead us through provocations and thoughts about where we want to be once we leave here."

"Sponsor sessions support the theme and allow you to play around with awesome tools."

"We heard from the community through surveys which helped us understand what you hope to see at this year's Design Ops Summit."

Ask the Rosenbot
Jamie Beck Alexander
How can you find your role in climate?
2024 • Climate UX Interest Group
Kate Towsey
Participant Recruitment and Management Tools
2026 • Advancing Research 2026
Gold
Sofia Quintero
Beyond Tools: The Messy Business of Implementing Research Repositories
2022 • Advancing Research 2022
Gold
Chris Hammond
Embedding sustainability into enterprise design and development: A journey towards "sustainability consciousness"
2025 • Climate UX Interest Group
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • DesignOps Summit 2023
Gold
Sahibzada Mayed
The Politics of Radical Research: A Manifesto
2023 • Advancing Research 2023
Gold
Yalenka Mariën
Designing for Digital Inclusion in the Belgian Government
2021 • Civic Design 2021
Gold
Harry Max
Prioritization for Leaders (2nd of 3 seminars)
2024 • Rosenfeld Community
Jackie Ho
Lead Effectively While Preserving Team Autonomy with Growth Boards
2024 • Enterprise Experience 2020
Gold
Jake Burghardt
Stop wasting research: Create new value with insight summaries
2025 • Rosenfeld Community
Holly Cole
Understanding Experiences: When you have to do more than work
2018 • DesignOps Summit 2018
Gold
Mujtaba Hameed
Frameworks for Excellence: Using Visual Thinking and Communication to Elevate Your Research
2024 • Advancing Research 2024
Gold
Saara Kamppari-Miller
Key Metrics: Comparing Three Letter Acronym Metrics That Include the Word “Key”
2024 • DesignOps Community
Angelos Arnis
Navigating the Rapid Shifts in Tech's Turbulent Terrain
2023 • DesignOps Summit 2023
Gold
Erin Malone
Understanding the past to prepare for the future
2024 • Rosenfeld Community
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Advancing Research 2023
Gold

More Videos

Mark Interrante

"Many organizations silo data inputs and prioritize within categories before combining results."

Mark Interrante Harry Max

AI for Prioritization (3rd of 3 seminars)

July 11, 2024

Patrizia Bertini

"The more the compliance level increased, the higher the cost efficiency."

Patrizia Bertini

The (r)evolution of designOps: It’s Time to Think (really) BIG

September 11, 2025

Shan Shen

"The phrase card sort may not require translation itself, but the activity it represents certainly does."

Shan Shen

Translating UX Terms into Business Contexts

November 29, 2023

Adam Thomas

"Most decisions are coin flip decisions—easily reversible and should be treated as defaults."

Adam Thomas

Survival Metrics – Making Change in a Fast, Data-Informed, and Politically Safe Way

December 6, 2022

Robin Beers

"We’re still operating from an industrial era hangover — a mechanistic way of problem solving that doesn’t fit today’s complexity."

Robin Beers

Research as a Catalyst for Organizational Transformation

March 12, 2021

Sheri Byrne-Haber

"Keeping something cloud-based accessible is the most complicated because of hundreds of releases per day in continuous integration."

Sheri Byrne-Haber

Accessibility at Scale

June 9, 2021

Joseph Meersman

"Design shares are more about presenting finished work and practice defending it, not about peer-to-peer feedback."

Joseph Meersman

Sweating the Pixel: Scaling Quality through Critique

June 10, 2021

Deanna Washington

"Don't reinvent the wheel all the time; build on top of what others have built."

Deanna Washington Bria Alexander Jon Fukuda Saara Kamppari-Miller Farid Sabitov

Connecting the Ops: Plenary Panel and Closing Circle

September 9, 2022

Aaron Stienstra

"Citizen participation is like eating spinach—everyone agrees it’s good, but few actually do it meaningfully."

Aaron Stienstra Lashanda Hodge

Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government

December 8, 2021