Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Trauma-informed Research: A Panel Discussion
Summary
The unfolding epidemics and crises of the last year and a half provide stark reminders that no person or setting is ever safe from the impacts of traumas. Now more than ever, it’s critical for us as researchers to anticipate and plan for the realities of trauma as it emerges in our work (and in ourselves). Join us for a discussion of how the panelists came to embrace trauma-informed practices and how they have led to changes in the way we approach our work. Being trauma-informed and -responsive is not a destination but rather a constant state of becoming. You’ll leave with the information you need to start this journey in your own practice.
Key Insights
-
•
Including people with lived experience in research teams helps anticipate trauma triggers and design sensitive methods.
-
•
Trauma manifests and is processed differently across cultures, requiring flexible, adaptive research approaches.
-
•
Allowing participants agency in how and when they engage reduces retraumatization risks.
-
•
Trauma-informed work demands self-care practices for researchers, including debriefings, breaks, and mutual support.
-
•
Research in systems like government must address trauma perpetuated by those systems, not just individual experiences.
-
•
Commodification of trauma-informed approaches risks diluting their meaning into performative checklists.
-
•
Organizational change, starting with HR policies and leadership modeling vulnerability, is vital for trauma-informed cultures.
-
•
Researchers and designers should assume trauma is present in all human interactions, even in traditionally 'non-sensitive' sectors.
-
•
Consent is an ongoing process, and participants should always feel empowered to pause or stop participation.
-
•
Sharing and mentoring among practitioners strengthens trauma-informed approaches and prevents isolation.
Notable Quotes
"Trauma is a response to anything that's overwhelming—too much, too fast, too soon, or too long coupled with a lack of protection or support."
"You can't heal your way out of death or oppression by reforming oppressive systems; you can only do so by dismantling those systems."
"We need to be better at questioning the motivations of the parties we work with and what they’re getting out of the work."
"All processes are extractive; even if there’s an element of enrichment, reducing that extraction is crucial."
"Allow people to tell you how trauma extraction feels; don’t assume based on your cultural lens."
"Leadership modeling of vulnerability and human challenges is the first step towards trauma-informed organizational culture."
"Trauma-informed is not a destination; it’s a journey, a continuous state of becoming."
"If you work with humans, you work with trauma. Assume everybody carries some form of vulnerability."
"Take breaks, use chill zones, and create safe spaces within research and workplace settings."
"Being trauma-informed means caring for yourself, forgiving your mistakes, and moving forward with humility."
Or choose a question:
More Videos
"There are no mistakes in jazz, just missed opportunities."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
November 6, 2017
"Evergreen content needs a strong perspective on why the topic matters along with practical examples on how to apply it."
Louis RosenfeldCoffee with Lou: Should You Write a (UX) Book?
March 7, 2024
"Keeping your craft sharp, learning new tools like auto layout in Figma, and challenging yourself help maintain relevance."
Catt Small Micah Bennett Brian Carr Jessica HarlleeWhat's Next for ICs: Exploring Staff and Principal Designer Roles
February 22, 2024
"If you’re a person who studies people, then you’re a person who understands data."
Marieke McCloskeyUser Science: Product Analytics & User Research
March 11, 2021
"User recordings are your most valuable asset but have become riskier due to biometric privacy laws."
Llewyn Paine[Demo] Deploying AI doppelgangers to de-identify user research recordings
June 5, 2024
"Synthetic controls create counterfactuals using historical data when no suitable control group exists."
Joshua NobleCasual Inference
October 6, 2023
"Storytelling helps gain people’s attention, build empathy, and improve understanding and recall of key points."
Sara LogelYour Colleagues are Your Users Too
March 29, 2023
"There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to."
Bria Alexander Louis RosenfeldWelcome
January 8, 2024
"I’ve nearly bought products in my sleep because I memorized the key presses from consistent checkout flows."
Sam ProulxOnline Shopping: Designing an Accessible Experience
June 7, 2023
Latest Books All books
Dig deeper with the Rosenbot
How do research operations teams manage the tension between consolidating tools and needing specialized capabilities?
What recent standards are improving interoperability between legacy EHR systems and startups?
How important is human involvement in strategic insight generation despite AI advancements?