Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

Gold
Monday, March 27, 2023 • Advancing Research 2023
Share the love for this talk
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
Speakers: Sam Proulx
Link:

Summary

As we shift into a mobile first world, are you struggling to conceptualize and design accessible mobile experiences? While screen readers are included on both IOS and Android, it can be difficult and overwhelming for designers to learn about them. This session will help you get started! Samuel Proulx, Fable’s accessibility evangelist and a life-long screen reader user, will guide you through the ins and outs of screen readers on mobile. This interactive live demo will show you what an excellent mobile experience can sound like, give you some ideas of things to keep in mind during design, and help you make the case for bringing the voices of assistive technology users into the training and testing at your organization.

Key Insights

  • Android offers multiple third-party screen readers and voices, providing high customizability.

  • Apple’s VoiceOver is standardized across all iOS devices, ensuring consistent user experience.

  • Screen readers are heavily personalized by native users; very few use default settings.

  • VoiceOver’s screen curtain feature protects privacy for blind users by turning off the display.

  • Touchscreen interaction allows blind users to leverage spatial memory unlike desktop screen readers.

  • Typing on mobile screen readers requires muscle memory and can be cumbersome for new users.

  • Customizability in accessibility features must be balanced with ease of use to serve diverse needs.

  • Disability is never one-size-fits-all; screen readers must adapt to users’ sensory and physical differences.

  • Testing only with screen readers is insufficient; involving native assistive technology users is critical.

  • Fable supports accessibility journeys by connecting teams with real assistive technology users throughout development.

Notable Quotes

"There is no one size fits all solution for screen readers."

"VoiceOver’s screen curtain is designed to protect privacy because we don’t always know who’s looking over our shoulder."

"Most of us want to listen at 800 words per minute despite the robotic voice it creates."

"Android’s accessibility tools started later than Apple’s, so the community is smaller and less documented."

"Touch screens let blind users use physical spatial information in a way desktops never could."

"If you want to understand the actual experience, you need a native assistive technology user involved."

"I can’t think of a single screen reader user who uses the default out-of-the-box configuration."

"Apple’s strength is the ease of learning, well-documented support, and consistent updates."

"Typing on a mobile screen reader requires exploring the keyboard and double tapping keys, which can be cumbersome."

"Accessibility must offer customizability while balancing ease of use."

Ask the Rosenbot
Alex Hurworth
Designing a Contact Tracing App for Universal Access
2020 • DesignOps Summit 2020
Gold
Jonathon Colman
How to Maximize the Impact of Content Design
2024 • DesignOps Summit 2020
Gold
Jorge Arango
Exploding the Notebook: How to Unlock the Power of Linked Notes (2nd of 3 seminars)
2024 • Rosenfeld Community
Peter Van Dijck
Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
2024 • Rosenfeld Community
Jemma Ahmed
Theme 1 Intro
2026 • Advancing Research 2026
Conference
Tara Tressel
Investigating qualitative depth of AI-moderated interviews
2026 • Advancing Research 2026
Conference
Bria Alexander
The Big Question about Resilience: A panel discussion
2024 • DesignOps Summit 2024
Gold
Laine Riley Prokay
How DesignOps can Drive Inclusive Career Ladders for All
2021 • DesignOps Summit 2021
Gold
Lada Gorlenko
Theme 2 Intro
2022 • Design at Scale 2022
Gold
Uday Gajendar
Theme 1: Introduction
2021 • Design at Scale 2021
Gold
Lukas Moro
“Feels Like Paper!”: Interfacing AI through Paper
2025 • Designing with AI 2025
Gold
Robin Beers
Beyond Insights: Researchers as Organizational Change Catalysts
2024 • Advancing Research 2024
Gold
Kate Kalcevich
Designing inclusively with AI
2024 • Designing with AI 2024
Gold
Gordon Ross
12 Months of COVID-19 Design and Digital Response with the British Columbia Government
2021 • Civic Design 2021
Gold
Lisanne Norman
Why I Left Research
2023 • Advancing Research 2023
Gold
Mike Oren
Improving Democratized Research with CustomGPTs and Gems
2026 • Rosenfeld Community

More Videos

Daniel Gloyd

"You can’t know a human honestly from the outside alone; you have to let their reality work on you."

Daniel Gloyd

Designing From the Inside Out: How Method Acting Can Inspire Design Research

February 12, 2026

Deirdre Hirschtritt

"Starting meetings with simple icebreakers or sharing pronouns and locations really breaks the ice and builds relationships."

Deirdre Hirschtritt Cesar Paredes Marie Perrot

Research is Only as Good as the Relationships You Build

November 17, 2022

Benjamin Real

"It was like giving a map that you could not read or even understand."

Benjamin Real

Maturity Models: A Core Tool for Creating a DesignOps Strategy

October 1, 2021

Max Gadney

"Not all climate jobs have digital outputs, so don’t waste your time chasing digital roles in fields like green concrete."

Max Gadney Andrea Petrucci Joshua Stehr Hannah Wickes

Assessing UX jobs for impact in climate

August 14, 2024

Lada Gorlenko

"Seb said his function supports the function that supports the main business – making his work twice removed."

Lada Gorlenko

Theme 1: Intro

January 8, 2024

Feyikemi Akinwolemiwa

"It’s not about play at work being silly; it’s about weaving it in seamlessly so it just feels right."

Feyikemi Akinwolemiwa

Play to innovate: How curiosity and experimentation transform UX

March 11, 2026

Bria Alexander

"We’re obligated to treat each other with kindness and respect."

Bria Alexander

Opening Remarks

March 29, 2023

Llewyn Paine

"Even if you’re not doing facial recognition, storing face and voice data is under growing legal scrutiny."

Llewyn Paine

[Demo] Deploying AI doppelgangers to de-identify user research recordings

June 5, 2024

Bria Alexander

"Accessibility is a great example where OKRs can unify multiple product and design teams to a non-negotiable standard."

Bria Alexander Benson Low Natalya Pemberton Stephanie Goldthorpe

OKRs—Helpful or Harmful?

January 20, 2022