Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives

Gold
Wednesday, October 4, 2023 • DesignOps Summit 2023
Share the love for this talk
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
Speakers: Spencer L. A. Stultz
Link:

Summary

As a DesignOps professional, your work holds power—the power to reinforce systemic marginalization, or the power to dismantle it. Spencer Stultz will focus on the intersection of Operations and equity, and explore the power dynamics and cultural norms that can impede true organizational change. In this session, you will: Learn about ways that Design Operations can (unintentionally) enforce harmful dominant cultural standards Explore alternative approaches to Operations that center equity—by examining community-oriented social justice principles that can address institutional failures and foster change Gather tools to enable and empower you to dismantle harmful systems and processes within your own practice

Key Insights

  • Everyone in design operations is a designer of systems, policies, and culture, not just of products or visuals.

  • Dominant culture is a constructed set of norms and values imposed by the groups in power, not a natural default.

  • Characteristics of dominant culture include white supremacy culture, patriarchy, Judeo-Christian norms, individualism, colorism, heteronormativity, ableism, and Eurocentrism.

  • Design operations roles hold significant power to either reinforce or dismantle inequitable systems within organizations.

  • Freedom Dreaming is a practical, creative framework from the Black radical tradition to envision just systems and spark change.

  • Intersectionality helps uncover how multiple marginalized identities compound obstacles within dominant culture.

  • Companies are increasingly required to prioritize equity and social justice to attract Gen Z talent and reduce litigation risks.

  • Aligning with dominant culture often leads to rewards but marginalizes those who don’t conform, creating exclusion and psychological harm.

  • Key reflective questions can help identify dominant culture’s influence, such as who is missing from communities and which harmful behaviors are rewarded.

  • Creating space for subcultures to thrive benefits everyone, including those aligned with dominant culture, and leads to healthier organizations.

Notable Quotes

"Freedom Dreaming democratizes the ability to rethink the ways our communities operate."

"Everyone who works within the world of design operations is a designer."

"Dominant culture is not some natural default setting, it’s culture that imposes itself onto a space or group of people."

"If systems are designed to only suit folks with specific identities, your work is reinforcing problematic power dynamics."

"Intersectionality is a lens to understand how dominant culture creates obstacles outside of conventional advocacy."

"Aligning with dominant culture is what gets you rewarded, but it alienates anyone who falls into an other bucket."

"Making space for subculture to thrive is like letting more air and sunlight in, it creates a healthier environment for everyone."

"It is your job to design systems and processes that work for all people."

"White people are not the problem. White supremacy culture is the problem."

"We’re not looking to attack individuals, but to attack these systems."

Ask the Rosenbot
Dagmara Kukawka
Tiny team, moonshot impact: Democratizing research across continents
2026 • Advancing Research 2026
Conference
Sheryl Cababa
Expanding Your Design Lens with Systems Thinking
2023 • Enterprise Community
Sara Logel
Your Colleagues are Your Users Too
2023 • Advancing Research 2023
Gold
Lona Moore
Scaling Design Beyond Designers
2021 • Design at Scale 2021
Gold
DesignOps and The Great Talent War of 2021
2021 • DesignOps Community
Sarah Brooks
Theme 3 Intro
2021 • Civic Design 2021
Gold
Christian Bason
Expand—Rethinking Design for Public Challenges
2022 • Civic Design Community
Sofia Quintero
Beyond Tools: The Messy Business of Implementing Research Repositories
2022 • Advancing Research 2022
Gold
Samuel Proulx
Designing beyond caricatures: Embracing real, diverse user needs
2024 • Advancing Service Design 2024
Gold
Jacqui Frey
Setting the Table for Dynamic Change
2019 • DesignOps Summit 2019
Gold
Jemma Ahmed
Theme 1 Intro
2026 • Advancing Research 2026
Conference
Kit Unger
Theme 2: Discussion
2024 • Enterprise Experience 2020
Gold
Louis Rosenfeld
Founder’s Welcome
2022 • Design in Product 2022
Gold
Alana Washington
Theme 1: Introduction and Provocation
2024 • DesignOps Summit 2020
Gold
Bryce Benton
[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library
2024 • Designing with AI 2024
Gold
Erin Hoffman-John
This Game is Never Done: Design Leadership Techniques from the Video Game World
2017 • DesignOps Summit 2017
Gold

More Videos

Sam Proulx

"Testing with the tab key is important, but it has nothing to do with a screen reader user’s actual experience."

Sam Proulx

Everything You Ever Wanted to Know About Screen Readers

June 11, 2021

Bria Alexander

"There is no need for you to take notes because session notes, videos, and decks will be shared as soon as possible."

Bria Alexander

Opening Remarks

November 17, 2022

Corey Nelson

"Build relationships before you need them. You can’t create them when the house is on fire."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Milan Guenther

"Enterprises are basically people pursuing outcomes, doing activities, and using objects—this simple theory underpins the language of Edgy."

Milan Guenther

A Shared Language for Co-Creating Ambitious Endeavours

June 6, 2023

Erin May

"Being involved early in product planning lets us bring the art and science of research to where it can be most helpful."

Erin May Roberta Dombrowski Laura Oxenfeld Brooke Hinton

Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org

March 10, 2022

Sam Proulx

"Auto-complete absolutely is an accessibility feature because it helps reduce typing effort for screen reader users."

Sam Proulx

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

June 6, 2023

Mujtaba Hameed

"The core thesis is that saving time with AI and reallocating it into research itself unlocks the true potential of the field."

Mujtaba Hameed

The new horizon of ethnography: using AI to unlock the full potential of in-person research

March 11, 2026

Ilana Lipsett

"The internet as the self-regulating market is a failed experiment."

Ilana Lipsett

Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance

December 10, 2021

Samuel Proulx

"One in four people in the United States have a disability."

Samuel Proulx

From Standards to Innovation: Why Inclusive Design Wins

September 10, 2025