From Fragmented to Fluent: The Linguistic Approach to Research Knowledge
Summary
In this session, you’ll learn why a research repository isn’t just a tool—it’s a linguistic system. Drawing on principles from linguistics (syntax, semantics, pragmatics) and real‑world ResearchOps experience, we’ll show you how to diagnose why insights get lost in translation between product, design, engineering, and leadership teams.
More Videos
"Brian Chesky does what Brian Chesky wants — he tweeted our blueprint, and we had nothing to do with that."
Rebecca GimenezWork in Progress: Service Design at Airbnb
December 3, 2024
"Crisis can empower global communities and bring equity to practitioners worldwide."
Lada GorlenkoTheme 2 Intro
June 9, 2022
"Put more in than you take out — that’s the rule of thumb I give for contributing to repositories."
Brigette Metzler Dana ChrisfieldResearch Repositories: A global project by the ResearchOps Community
August 27, 2020
"Delight forums helped us share stories and build a shared vernacular but didn’t lead to significant change by themselves."
Discussion
June 9, 2017
"Designing a service is really designing a new relationship between government and people, who come with enormous baggage."
Sarah Brooks Jennifer PahlkaFireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
"Being transparent and walking stakeholders through our process creates moments for reflection and keeps the whole team aligned."
Lisa Spitz Nikki BrandBuilding Trust Through Equitable Research Practices
November 18, 2022
"We could become healthcare experts because we actually did have a portfolio in healthcare already."
Theresa NeilDesigning for Wellness: Specializing in Healthcare
May 22, 2024
"I haven’t gone more than one day without seeing a new gen AI tool that promises to do it all with a single prompt."
Maverick Chan Claire LinFrom Doodle to Demo: AI as Our Storytelling Partner
October 23, 2025
"Connection is the energy between people when they feel seen, heard, and valued without judgment."
Alla WeinbergDesign Teams Need Psychological Safety: Here’s How to Create It
September 8, 2022
