DesignOps Summit 2022

Explore DesignOps Summit 2022, a Rosenfeld Media event for UX, product design, research, and design leadership practitioners

Videos

September 8, 2022

Thursday, September 8, 2022 • DesignOps Summit 2022

How to Crush the Talent Crunch

Dante Guintu • DesignOps, IBM Sustainability Software

Thursday, September 8, 2022 • DesignOps Summit 2022

Scale Your Organization and Grow Your Designers

Courtney Maya George • Head of Design Data, Amplitude

Thursday, September 8, 2022 • DesignOps Summit 2022

Teamwork: Strategies for Effective Collaboration with Other Program Management Teams

Alnie Figueroa • Head of Product and Design Operations, Netflix

Thursday, September 8, 2022 • DesignOps Summit 2022

A Salesforce Panel Discussion on Values-Driven DesignOps

Kim Holt • Director, Product Design Lead, Salesforce
Emma Wylds • Lead Design Program Manager, Salesforce
Pearl Koppenhaver • Senior Manager, Design Operations, Salesforce
Maisee Xiong • Lead Design Program Manager, Salesforce

Thursday, September 8, 2022 • DesignOps Summit 2022

Design Teams Need Psychological Safety: Here’s How to Create It

Alla Weinberg • CEO, Spoke & Wheel

Thursday, September 8, 2022 • DesignOps Summit 2022

Design ROI: Cover a Little, Get a Lot

Gonzalo Goyanes • Global DesignOps Manager, Banco Santander

Thursday, September 8, 2022 • DesignOps Summit 2022

Theme Two Intro

Bria Alexander • DesignOps Curator

Thursday, September 8, 2022 • DesignOps Summit 2022

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World

Sam Proulx • Accessibility Evangelist, Fable

Thursday, September 8, 2022 • DesignOps Summit 2022

Accessibility: An Opportunity to Innovate

Sam Proulx • Accessibility Evangelist, Fable

Thursday, September 8, 2022 • DesignOps Summit 2022

Introduction to Collaborative DesignOps using Cubyts

Aurobinda Pradhan • CEO & Co-Founder, Cubyts
Shashank Deshpande • Chief Business Officer at Cubyts & Managing Partner at Pentathlon Ventures

Thursday, September 8, 2022 • DesignOps Summit 2022

Expand DesignOps Leadership as a Chief of Staff

Isaac Heyveld • Chief of Staff, Customer 360 Platform UX, Salesforce

Thursday, September 8, 2022 • DesignOps Summit 2022

The Many Paths Of Design Operations

Rachel Radway • Design Ops Lead, MGM Resorts International
Katie Bingham • Manager, Design Operations, H. E. B.
Joe Wiertel • Manager, Design Program Management, Meta

Thursday, September 8, 2022 • DesignOps Summit 2022

From Zero to Hero

Jose Coronado • Advisor, Fractional Design Executive, Digital Impulsum

Thursday, September 8, 2022 • DesignOps Summit 2022

The Most Exciting Time for DesignOps is Now

Dominique Ward • Head of Design Ops, Atlassian

Thursday, September 8, 2022 • DesignOps Summit 2022

Theme One Intro

Jon Fukuda • Co-founder, Limina.co

Thursday, September 8, 2022 • DesignOps Summit 2022

Bria Alexander • DesignOps Curator
Louis Rosenfeld • Founder, Publisher, & CEO, Rosenfeld Media

September 9, 2022

Friday, September 9, 2022 • DesignOps Summit 2022

Connecting the Ops: Plenary Panel and Closing Circle

Deanna Washington • Technical Program Manager for Adobe Design
Bria Alexander • DesignOps Curator
Jon Fukuda • Co-founder, Limina.co
Saara Kamppari-Miller • Inclusive DesignOps Program Manager, Intel
Farid Sabitov • DesignOps Curator

Friday, September 9, 2022 • DesignOps Summit 2022

From Passion to Execution: A Story of Evolving Research Maturity at LinkedIn

Sarah Sgarlato Pierini • Sr. Research Program Manager, LinkedIn
Kevin Newton • Manager, UXR Practice & Programs, LinkedIn

Friday, September 9, 2022 • DesignOps Summit 2022

Standardizing Design at Scale

Candace Myers • Design Operations Leader, Netflix StudioXD

Friday, September 9, 2022 • DesignOps Summit 2022

Scaling Learning for the Future

Kate Stern • Director, Design Program Management, Meta

Friday, September 9, 2022 • DesignOps Summit 2022

Theme Four Intro

Farid Sabitov • DesignOps Curator

Friday, September 9, 2022 • DesignOps Summit 2022

Design Teams Need Psychological Safety: Here’s How to Create It

Alla Weinberg • CEO, Spoke & Wheel

Friday, September 9, 2022 • DesignOps Summit 2022

Carving a Path for Early Career DesignOps Practitioners

Laine Riley Prokay • Lead Design Program Manager, Salesforce
Lisa Gordon • Lead Design Program Manager, Salesforce

Friday, September 9, 2022 • DesignOps Summit 2022

ADHD: A DesignOps Superpower

Jessica Norris • Design Enablement Coordinator, Atlassian

Friday, September 9, 2022 • DesignOps Summit 2022

DesignOps: A Conduit for Inclusion

Laura Schaefer • Director of Design Operations, Loblaw Digital

Friday, September 9, 2022 • DesignOps Summit 2022

Introduction to Collaborative DesignOps using Cubyts

Aurobinda Pradhan • CEO & Co-Founder, Cubyts
Shashank Deshpande • Chief Business Officer at Cubyts & Managing Partner at Pentathlon Ventures

Friday, September 9, 2022 • DesignOps Summit 2022

Pro-level UI Tips for Beginners

Billy Carlson • Design Educator, Balsamiq

Friday, September 9, 2022 • DesignOps Summit 2022

To Boldly Go: The New Frontiers of Accessibility

Sam Proulx • Accessibility Evangelist, Fable

Friday, September 9, 2022 • DesignOps Summit 2022

Pushing DesignOps’ Influence into New Global Markets

Patrizia Bertini • Managing Partner, Euler Associates Ltd.
Alexandra Mengoni León • DesignOps Manager, HUGE (LATAM)

Friday, September 9, 2022 • DesignOps Summit 2022

Drawing from Feminist Practice to Make Inclusive Design Operational

Mansi Gupta • Founder, Unconform

Friday, September 9, 2022 • DesignOps Summit 2022

Theme Three Intro

Saara Kamppari-Miller • Inclusive DesignOps Program Manager, Intel

Friday, September 9, 2022 • DesignOps Summit 2022

Opening Remarks

Bria Alexander • DesignOps Curator

Speakers

Quotes

"The pandemic flipped the equation, and IBM became the place that design talent left."

"Humans experience life 30% rationally and 70% emotionally, which means emotions dominate how we engage at work."

"Our job is really a lot of managing ambiguity and chaos. It’s just par for the course because a lot of that we do is in the explore and design phase."

"The V2MOM stands for Vision, Values, Methods, Obstacles, and Measures and is a framework every Salesforce employee uses."

"Our nervous system does not know the difference between a tiger and an angry email from a manager—it just senses danger."

"Promoting design means business growth, it’s been empirically demonstrated."

"Each of these speakers shares career defining experiences scaling design organizations large and small."

"Mobile is the first major platform where accessibility features are built in and mature."

"Accessibility features like voice assistants and captions make the world better for everyone, not just people with disabilities."

"Design Ops being pushed under DevOps using Jira or Azure is incompatible with the design playground."

"We went from a team of 80 to 170 overnight, and that was a wide open cheeks flushed moment for me."

"I’m not looking for cookie cutter candidates; I want to hear someone who’s taken the less traveled, maybe more challenging route."

"I don’t know what needs fixing until we listen, observe, and apply research to the organization."

"There’s no single design solution for one customer problem, so there’s no single path to success for building design ops."

"If we strive for nobility and sacredness in our given vocations the world will rise to meet us."

"The theme is clarity. But really I’m gonna say the theme is you — the 613 people from all over the planet."

"Don't reinvent the wheel all the time; build on top of what others have built."

"The biggest pain point in my life was tracking research projects through a disjointed flow of Airtable, Google Docs, and hand-curated emails."

"The Cheesecake Factory has basically cracked the code across what I am deeming four tenets of standardization at scale: quality, scope, velocity, and craft."

"My design Ops superpower is the ability to simplify incredibly complex processes, problems, and ideas."

"If your goal is to go to the Moon you must design a spaceship, not a bicycle."

"If I make a mistake on our team, it’s not gonna be held against me; my team won’t disconnect from me."

"Junior roles represent only one percent of design ops roles, raising the question if we are missing opportunities to cultivate new talent."

"In women, ADHD can sometimes just be seen as being chatty or forgetful or clumsy, as opposed to restless and disruptive."

"We had to start small and that’s okay, especially when starting with a team of one."

"Traditional devops tools are more task and issue-centric, but designers think in processes and workflows."

"The first thing your eyes see is usually the highest-contrast or largest element, then you flow downwards."

"My father made headlines as a blind man graduating with a computer science degree because it was considered unusual and abnormal."

"About 12% of teams consider the design ops role not necessary, often because the teams are very small."

"Our methodologies today are prone to producing one-size-fits-men outcomes under the guise of being gender-neutral."

"When I use the word inclusion, I’m usually using it in conjunction with the term inclusive design."

"Sponsor sessions are not sales pitches; they are content-rich and free to anyone who wants to attend."